cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
burhanb Frequent Visitor
Frequent Visitor

Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

 

If we want to access our report on the report server, we get the error in the attachment. The user can view the report names and folders, but cannot see the report content. We don't get the same error on iPhone. We deleted the cache of the application. Delete and reinstall the program. We use report server not cloud. We look forward to your help.

 

Our Mobile System : Samsung Galaxy S8+ OS: Android 8.0

 

Power BI Mobile Version : 2.2.190109.112411 Network : 4.5G

 

6 REPLIES 6
oreduar Regular Visitor
Regular Visitor

Re: Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

hi @burhanb, Can you contact us at mpbisup@microsoft.com - so we can have more details and try to help you? what is the PBIRS server version that you are using? Ori
burhanb Frequent Visitor
Frequent Visitor

Re: Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

hi @oreduar 

 

Our power bi version 

2.61.5192.641 64-bit (August 2018).


salmeida Occasional Visitor
Occasional Visitor

Re: Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

Hi,

 

Have the same error message with Android, but works fine on iOS.

 

Android version: 8.00

PowerBI Report Server Version: 15.0.1102.235

PowerBI Desktop Version: 2.65.5313.1381 64-bit

SQLServer 2016

 

Need help.

 

Thanks

Power BI Team yarivm
Power BI Team

Re: Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

Hi
Can you please try to authenticate to your report services server on mobile using this format:
User@domain and not domain\user

Thanks
Yariv

husss Regular Visitor
Regular Visitor

Re: Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

Hello,

 

This solution did not work. Can you help us pls?

 

Best regards.

oreduar Regular Visitor
Regular Visitor

Re: Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

hi @husss ,

 

can you please contact us at mpbisup@microsoft.com 

and we will try to help

 

Ori 

Helpful resources

Announcements
Community Kudopalooza

Win Power BI Swag with Community Kudopalooza!

Each week, complete activities and be qualified in the drawing for cool Power BI Swag.

Summit North America

Power Platform Summit North America

Register by September 5 to save $200

Virtual Launch Event

Microsoft Business Applications Virtual Launch Event

Watch the event on demand for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

MBAS Gallery

Watch Sessions On Demand!

Continue your learning in our online communities.

Top Kudoed Authors
Users Online
Currently online: 427 members 4,192 guests
Please welcome our newest community members: