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Frequent Visitor
Posts: 3
Registered: ‎12-21-2018

Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

 

If we want to access our report on the report server, we get the error in the attachment. The user can view the report names and folders, but cannot see the report content. We don't get the same error on iPhone. We deleted the cache of the application. Delete and reinstall the program. We use report server not cloud. We look forward to your help.

 

Our Mobile System : Samsung Galaxy S8+ OS: Android 8.0

 

Power BI Mobile Version : 2.2.190109.112411 Network : 4.5G

 

Frequent Visitor
Posts: 14
Registered: ‎06-25-2017

Re: Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

hi @burhanb, Can you contact us at mpbisup@microsoft.com - so we can have more details and try to help you? what is the PBIRS server version that you are using? Ori
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Frequent Visitor
Posts: 3
Registered: ‎12-21-2018

Re: Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

hi @oreduar 

 

Our power bi version 

2.61.5192.641 64-bit (August 2018).