I have assigned a PowerBI pro license to someone outside of our organization and given them access to a PowerBI report within our organizations PowerBI. However, when they sign-in to the PowerBI Mobile app on Android, it still says they are a free user. In addition, they cannot see or access any of the reports shared with them. Are there any other settings in PowerBI I need to turn on to enable them to access the reports from the mobile app?
The report was shared with them?
Can you verify B2B scenario here:
As they must use the invite link from the mail, or using CTID
Can you please provide more details:
- Device type
- OS Version
- Power BI Version
- Verify same scenario on the web
- Make sure they accepted the invite over email