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EZ_PowerBi
New Member

Mobile App logging into wrong tenant

Hello, 

I am trying to view reports on the mobile app, but when I log in it says I am a free user. It appears the mobile app is logging me into the commerical tennant (app.powerbi.com), instead of our Goverment tennant (app.powerbigov.us)  where I am a Pro User. How do I go about logging into the correct tennant on the mobile app? 

 

Thanks!

2 REPLIES 2
v-jingzhang
Community Support
Community Support

Hi @EZ_PowerBi 

 

Is your account able to sign in to the US Gov cloud through web browser currently? If yes, you may clear the cache or data of the Power BI Mobile App and try logging in again?

 

Best Regards,
Community Support Team _ Jing

mshenhav
Power BI Team
Power BI Team

Hey @EZ_PowerBi ,

 

You need to connect your account manager to make sure that your organization is connected to the US Gov cloud. 

more details here: https://docs.microsoft.com/en-us/power-bi/admin/service-govus-signup#more-signup-information.

 

Thanks, Maya

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