I get the same issues with my mobile reports. Just the loading bars and nothing happens. This is on iOS 9 and 10. The reports work fine when launched on my system. They just wont load on the power bi mobile app.
I know that the critics do not help, but as is possible for a product that is PowerBi for directors, senior managers, decision makers, which use mostly Apple can not use it for 7 days
@erezone, to answer your questions based on my testing...
Q: Which kind of dataset is used for loading the mobile reports? Is it shared/embedded/has parameters?
I'm using a shared dataset, I've validated the permissions are correct. The mobile report runs fine from the web-based SSRS report portal on both iPad and iPhone.
I have also tested a mobile report using only simulated data from mobile report publisher. That report runs fine in the iOS app. This leads me to beleive that the issue resides in the way the app is connecting to SSRS.
Q: Do you see the refresh button on the right side of the navigation bar on the top?
Yes, I see the refresh button. I tapped it and the report still stays stuck at the loading animation.
Q: Does it happen for all of your mobile reports?
Yes, for all mobile reports that access a shared dataset. I can get mobile reports that use simulated data to run fine.
I'm so glad to find this thread. I spent a over 6 hours yesterday trying to figure out why this wasn't working. I'm having the exact same problem. The report is just showing the refresh screen when connecting to a mobile report with a shared dataset/datasource, I'm using SSRS 2016 if anyone is interested?
I'm an EPOS Software Engineer who is/was putting together a suite of reports that could be sold on to our customers and push them toward using this app and cloud services. I'm having second thoughts now...
We're very sorry that this issue is causing you delays.
We've analyzed the problem and we have a resolution for it.
A new version of the app will be availalbe in apple store soon.
We will update this thread once this happens.
We updated the app in Apple store with a fix to the last reported issue.
Please let us know if you still experience any of these issues after updating the app.
Sorry again for the inconvenience.