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addyb77 Regular Visitor
Regular Visitor

Re: Miguel Myers Power BI Reports and Dashboard Presentation

I get the same issues with my mobile reports. Just the loading bars and nothing happens. This is on iOS 9 and 10. The reports work fine when launched on my system. They just wont load on the power bi mobile app.

Xisco Frequent Visitor
Frequent Visitor

Re: Miguel Myers Power BI Reports and Dashboard Presentation

I know that the critics do not help, but as is possible for a product that is PowerBi for directors, senior managers, decision makers, which use mostly Apple can not use it for 7 days

TaylorNathan Frequent Visitor
Frequent Visitor

Re: Miguel Myers Power BI Reports and Dashboard Presentation

@erezone, to answer your questions based on my testing...

 

Q: Which kind of dataset is used for loading the mobile reports?  Is it shared/embedded/has parameters?

 

I'm using a shared dataset, I've validated the permissions are correct.  The mobile report runs fine from the web-based SSRS report portal on both iPad and iPhone.  

 

I have also tested a mobile report using only simulated data from mobile report publisher.  That report runs fine in the iOS app.  This leads me to beleive that the issue resides in the way the app is connecting to SSRS.


Q:  Do you see the refresh button on the right side of the navigation bar on the top?  

 

Yes, I see the refresh button.  I tapped it and the report still stays stuck at the loading animation.

 

Q:  Does it happen for all of your mobile reports?

 

Yes, for all mobile reports that access a shared dataset.  I can get mobile reports that use simulated data to run fine.

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JLee1984 Frequent Visitor
Frequent Visitor

Re: Miguel Myers Power BI Reports and Dashboard Presentation

I'm so glad to find this thread. I spent a over 6 hours yesterday trying to figure out why this wasn't working. I'm having the exact same problem. The report is just showing the refresh screen when connecting to a mobile report with a shared dataset/datasource, I'm using SSRS 2016 if anyone is interested?

 

I'm an EPOS Software Engineer who is/was putting together a suite of reports that could be sold on to our customers and push them toward using this app and cloud services. I'm having second thoughts now...

Moderator gabil
Moderator

Re: Miguel Myers Power BI Reports and Dashboard Presentation

We're very sorry that this issue is causing you delays.

We've analyzed the problem and we have a resolution for it.

A new version of the app will be availalbe in apple store soon.

We will update this thread once this happens.

guclu Frequent Visitor
Frequent Visitor

Re: Miguel Myers Power BI Reports and Dashboard Presentation

Just updated to the newest release on iOS 10 and both bugs seem fixed. I can now able to see reports running.

 

Kudos to the team. @gabil

JLee1984 Frequent Visitor
Frequent Visitor

Re: Miguel Myers Power BI Reports and Dashboard Presentation

I can confirm this latest updated has also solved my issues.

 

I agree with @guclu. Kudos to the team. @gabil, its nice to know there is someone paying attention to these forums. Smiley Happy

Moderator gabil
Moderator

Re: Miguel Myers Power BI Reports and Dashboard Presentation

Hi all,

 

We updated the app in Apple store with a fix to the last reported issue.

Please let us know if you still experience any of these issues after updating the app.

Sorry again for the inconvenience.

 

Gabi

TaylorNathan Frequent Visitor
Frequent Visitor

Re: Miguel Myers Power BI Reports and Dashboard Presentation

Confirmed, it's fixed. Smiley Very Happy  Thanks for staying focused on this Microsoft Power BI team! 


~ Nathan

addyb77 Regular Visitor
Regular Visitor

Re: Miguel Myers Power BI Reports and Dashboard Presentation

Yep works fine for me now thanks. Now i just need to figure out if i can prompt users for a parameter before a report runs (to filter results)