Report Bi App in Iphone: reporting services connecting to request user name and password several times.
If you can not have any reason, update version of operating system
Solved! Go to Solution.
Did you happen to upgrade your OS to iOS10?
Can you share the info below ?
Type of mobile device type:
App build version (can be found under Settings>About from Power BI app):
Steps to re-create the issue you reported:
I see the same results
I upgraded the iOS to 10 on my iPhone on 13th and have this issue ever since.
App build version is 9.1
Issue - after connecting to our internal SSRS 2016 server using basic authentication (using my domain account and password) we get this popup saying 'Server password changed' - the options are enter password again or remove. The password is correct and has not been changed. I see the KPI's getting upgated behind the popup message. My collegues with iOS 9 (who did not upgrade to 10) does not have this issue. If I put in the password, the popup comes back with the same message in a minute or sooner. There is no bypassing this at this time. Screen shot below:
If additional information needed - I can provide.
I also upgraded the IOS 10 and now im facing issue. while BI connecting to reporting services server showing message Server password changed, and showing Enter password or Remove. Password is not changed it giving messamge again an again
Please let me know if any soluttion to fix that.
following is the version i am using
IPhone IOS 10.0.1
BI version 9.3
Thanks you for reporting this issues.
We're actively working on a fix to this problem that happens on some of the device types running iOS 10.
We will have an update of the app with a fix soon.
We'll upate this thread once the fix is out.
I see there is an update for Power BI on the IOS app store (21 September 2016 3pm South African time). I have updated and do not get the previous issue where the app keeps asking to enter the password. I do however notice that none of the dasboards open, it just keeps showing the refreshing screen.
I just updated the iOS app to version 9.4 (thanks @Veloshan for the post about the update). The password message no longer comes up but I am have the same issue as @Veloshan with my mobile reports... the animated loading image pops up and the report never loads. I've tested the reports through webpage access and they run fine. I've also tested on the PowerBI app for Windows 10 and they work fine there as well. The only place not working is the iOS app.
Has anyone had sucess?
I'm Erez – a software engineer working with the Power BI Mobile team.
Sorry to hear about the inconvenience with our latest version.
Can you please share which kind of dataset is used for loading the mobile reports?
Is it shared/embedded/has parameters?
Also, do you see the refresh button on the right side of the navigation bar on the top?
And, does it happen for all of your mobile reports?
@Veloshan, by dashboard in SSRS do you mean mobile reports or Power BI Dashboards?
@erezone it's shared and embedded. I do see the refresh icon on the top right, when I press the button it spins for a few seconds and then stops. None of my dashboards open.
I'm referring to the mobile reports.