Map Visual is not working when published

[Skosmek]

Hello,

I'm facing an issue where the map pins don't show on the dashboard from web browser...

The map is showing just fine, only the dashbaord...

I am not sure what is causing the issue.

If you know any troubleshooting, that will be great.

Please let me know if you have any questions.
Thank you,

Skosmek

[Skosmek]

Thank you very much Stephen!

I will ask my collegue and see if it is working or not.

Thank you again.

[Skosmek]

Hello Stephen,

Thank you very much for your repsonse.

Pease see the photo below...

This is from the mobile app, but he has an same issue on the web broser also.

Everybody else seems to be fine, but him.

If you could help me out that would be greatly appreciated.

Thank you,

He is the only one who doesn't get the map pins...

[v-stephen-msft · Accepted solution]

Hi @Skosmek ,

This issue has been confirmed as a known issue internally. 

And the issue should have been resolved by now. Please download the latest version of Power BI Desktop and try it.

Best Regards,

Stephen Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-stephen-msft]

Hi @Skosmek ,

This is the Mobile App forum. The web browser you mentioned seems to be an issue with Power BI Service.

Can you provide some screenshots about the issue?

For now, it is suggested to refer to the following for the best practice:

Tips and Tricks for maps (including Bing Maps integration) - Power BI | Microsoft Docs

Best Regards,

Stephen Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.