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xpatik Frequent Visitor
Frequent Visitor

Link between reports is not working on iOS ipad app

Hello everyone,

 

We have created a report which contains a matrix with a link to another report page (with filters applied).

 

In Service everything works fine.

 

But in mobile iOS app for ipad when link button is pressed, we get redirection to correct report but with no filters applied!

 

Please note that this particular behavior appeared only recently. Same report used to work fine in ipad app too. 

 

 

May you please advise on any possibe solution?

 

Thank you,

Christos

2 REPLIES 2
erezone Regular Visitor
Regular Visitor

Re: Link between reports is not working on iOS ipad app

Hello @xpatik.

 

Can you share the URL format you try to open the filtered report with in the app?

Can you also try to paste this link in Notes and open it or open it from your email in the device and see if it opens in the app correctly?

 

Thanks,

Erez.

xpatik Frequent Visitor
Frequent Visitor

Re: Link between reports is not working on iOS ipad app

Hello @erezone and thank you very much for your reply.

 

I am afraid i cannot share links, but trying to access link from e-mail (after copy/pasting from Service) worked as supposed to.

 

Moreover yesterday there were sometimes linking was working properly and sometimes not.

 

I wonder if there were any known issues with the app yesterday.

 

Thank you again,

Christos

 

 

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