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Hi,
We have a few mobile reports created with SQL server mobile publisher and hosted on Power BI Report server. They work fine on the server web portal and Power Bi android app as far as their dataset has caching property "Always run this dataset with most recent data". At the moment the property is set to "Cache the copies of this dataset" the Power Bi android app can't render the report - it just permanently stays in loading state...the server web portal rendering works ok.
Any hint for the reason will be highly appreciated. Thx.
Hi @ludmil,
Can you get the same result when you test on other devices? Please share more detail contents about your operations.
In addition, you can also submit support ticket or contact to mobile team for further support
Regards,
Xiaoxin Sheng
Hi @v-shex-msft,
Yes...it behaves the same way on tablet...haven't tried on iPhone. We are doing pilot on the new Power BI Report server and the environment is pretty straightforward. Actually this is not only performance problem but also could become design one when you have situation where portal KPIs and mobile reports use the same shared datasets. In order KPIs to refresh you need to set cache refresh plan ...but if you do then the mobile reports doesn't work.
I found another similar note at https://docs.microsoft.com/en-us/sql/reporting-services/mobile-reports/get-data-from-shared-datasets... (see the comments to the article)
Regards,
Ludmil
Have the same issue with SSRS Mobile reports on Android app: ones the dataset on SSRS reporting server is pre-cached, Android is not able to render report.
But iPhone/iPad is working very well with pre-cached datasets.
For now have to set option to do not cache datasets, to allow Android to work. This is not good for performance... every time report opens - requesting the data.
I have reports connected to SSAS-based datasets, and cubes updating daily. So the daily cache is the best way, as the data is not changing during the day, and no reason to ask fresh data all the time from all devices...
Had email communication with mobile team about this problem, they confirmed that this is known issue.
Hope that this issue will be solved... To buy iPhones for everyone is not a solution...
I contacted PBI mobile team...in the next release (probably in 2-3 weeks) the problem will be fixed.
Received the same information from PBI team. Looking forward for fix in Android app...
Fix of this issue in SSRS itself: will only be in MSSQL 2017 😞
There is update came for Power BI mobile Android app (version 111749): it contains fix for mobile reports based on cached datasets. Reports are working now 🙂
I am running the latest version and still can't render mobile reports if the dataset is cached.
Dear Community,
Android PBI app version: 111792.
iPhone PBI app version: 14.4
SSRS Mobile reports:
In case if dataset is cached in SSRS:
1) When dataset is without parameters: then everything works well in both Android and iPhone. Reports are rendering.
2) When dataset is parameterized: then works on iPhone only. Android shows visuals and continious progress bar in each component - endless, not able to retrieve data.
There is no difference if default value kept in dataset parameter or another parameter value defined (with cache refresh for these parameter) in Mobile Report dataset options -> Android not able to render.
For now, to be able have SSRS Mobile Reports working on Android and using dataset caching functionality: separate datasets for each report has to be created. No option to prepare one dataset with different parameters, cache, and re-use mobile reports with different parameter values.
Uncomfortable from design/management perspective, when have to have a lot of identical datasets where difference is only filters that need to be applied on dataset level. Change in one - means a lot of work changing it everywhere...
I am also using the latest Android version - 2.2.171002.111749.
Issue resolved. I recreated the report from scratch with the same dataset and it now works when cached.
Have the same issue: if simply changing existing report to use pre-cached dataset: from no parameters -> to dataset with default parameter => then no rendering on Android 😞
Will try to re-create report from scratch now and see if it will help.
Tried to re-create mobile report from scratch using pre-cached dataset with default parameter: issue... report is not rendering on Android 😞
Rendering pre-cached dataset reports only with no parameters at all.
Strange, I'm on Android app version 111749, and have reports based on cached datasets running well.
Do you have parametrized datasets or with no parameters? I've tested on non-parametrized.
I am using a dataset with a single parameter which has a default applied at the dataset level.
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