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New Member

Keyboard disappears while typing (search filter)

Hi,

 

We have created our own application (using the Power BI API) where users can view embedded reports. However, the users experience problems when using the keyboard in a filter because it disappears when they start typing.

 

It looks like a similar problem to this topic (but the issue on slicers seems to be fixed):

https://community.powerbi.com/t5/Mobile-Apps/Issue-on-slicers-search-function/td-p/652736

 

Here's an example of the search filter used:

search filter.png

 

I wonder if this is a bug from Power BI or a bad implementation on our side and if you have any tips to fix this. Thank you in advance!

3 REPLIES 3
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Community Support
Community Support

Hi @JennaL,

What type of applications are you test? Power bi mobile app or personal mobile app with embedded power bi contents? 

If you mean power bi mobile app, what version of mobile app and which type of mobile device are you test?

If you are work with a personal mobile app with embedded power bi contains, which type of embedded you mean? 'publish to web' or 'power bi embedded'?

Please provide more details to help us clarify your scenario.

How to Get Your Question Answered Quickly  

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
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Hi @v-shex-msft ,

 

We are testing our own personal app with embedded Power BI contents using Power BI Embedded.

Also we are facing the issue on IOS and Android.

 

I hope I have clarified our situation.

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HI @JennaL,

What type of device and system version are you test? Did this issue only appear on a specific system version of the device?
I'd like to suggest you confirm these and open a ticket to contact to power bi team if this related to the specific device compatibility of embedded contents.

submit a support ticketsubmit a support ticket

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

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