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adelbernardino
Frequent Visitor

Issue on slicers search function

Could you advise if there's an issue on the slicers visual's search function? Whenever i tried to type in something, the keyboard disappears. 

1 ACCEPTED SOLUTION
captus
Regular Visitor

The app update arrived yesterday and FIXED the problem on my side.

Thank you

 

View solution in original post

14 REPLIES 14
cantruchd
Advocate I
Advocate I

The issue is still here. This is no solution!!!

Hey @cantruchd ,

 

Can you please be more specific on the issue you're having? Please also indicate the platform you're using (iOS, Android) and app's version.

 

Thanks, Maya

Hi Maya,

 

When click on the slicer to search for a slicer item, the keyboard pop up and then disappear, so the text could not be input.

 

I'm using Samsung Galaxy S10+ running Android 11, I've tested with Chrome, Opera, Firefox, Edge all have the same issue.

Hey @cantruchd ,

 

Thanks for the info and the video. It looks like you are not using Power BI Mobile app, but access Power BI from mobile browser. 

Can you please use the Power BI Mobile app instead (https://play.google.com/store/apps/details?id=com.microsoft.powerbim&hl=en&gl=US) ? We do not see this repro in the app. 

 

Maya

captus
Regular Visitor

I have the same annoying issue with the slider SEARCH in both portrait and landscape views.
The issue is just for slicers showed as DROPDOWN. No problem with LIST, in this case the keyboard doesn't diappear allow editing and searching.

As relatevely new user, I'm not able to state when this behaviour started.

Android P, Google GBoard. Automatic Update of Apps.

Hey @captus , @adelbernardino 

 

Thank you for reporting this.

We are looking into this.

I will update this thread soon with our findings.

 

Thanks, Maya

Hey @captus , @adelbernardino 

Can you please test the same scenario on the Android device browser?

 

Thanks

Yariv

captus
Regular Visitor

Correclty working with Firefox.

Opposite the only collegue I could involve, with a different smarphone and older Android version, also experienced the same issue working with the same report. Issue not present using his Iphone.

 

Thanks

What about Android device browser chrome?

 

Thanks

Yariv

captus
Regular Visitor

Not working again if I use CHROME instead of Firefox.

 

Thanks

We are working to fix this issue.

A fix will be ready with Power BI Android next release on:~04/01

 

Thanks

Yariv

captus
Regular Visitor

The app update arrived yesterday and FIXED the problem on my side.

Thank you

 

View solution in original post

mshenhav
Power BI Team
Power BI Team

Hey @adelbernardino ,

 

Can you please specify what platform you are using? IOS or Android?

and if you are using mobile layout or landscape? 

Also the app version you are using?

 

Thanks, Maya

Hi Maya,

 

I am using Android and i'm viewing the app on the mobile layout. App version is 112490.

 

Thanks.

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