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Regular Visitor
Posts: 15
Registered: ‎05-11-2018
Accepted Solution

IPhone Mobile App not showing Premium Workspaces for free users

Hi,

 

Our organisation recently bought Power BI Premium licence.

 

We have workspaces shared with free users with organisation and they are able to see the workspace and access reports and dashboard on Desktop/Laptop.

 

However, they are unable to access the workspaces on IPhone mobile? Is there any limitations please?

 

Thanks


Accepted Solutions
Power BI Team
Posts: 64
Registered: ‎10-09-2016

Re: IPhone Mobile App not showing Premium Workspaces for free users

Hi

Since free users can't have access to a workspace: Remove the free user from the workspace and share report or dashboard with the user through share menu.

After that on the Power BI App, the free user can see the dashboard / report under shared with me (In the mobile App)

If the user can't see the report/Dashboard there, the Admin should make sure He removed his name from the group list, and to share the Report/Dashboard again with him from the group

 

Thanks

Yariv

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Community Support Team
Posts: 7,441
Registered: ‎08-14-2016

Re: IPhone Mobile App not showing Premium Workspaces for free users

Hi @sdfarooq4u,

 

Which version of power bi mobile app you test? Did this scenario appears on all ios devices or only specific device? How about android version?

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
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Power BI Team
Posts: 64
Registered: ‎10-09-2016

Re: IPhone Mobile App not showing Premium Workspaces for free users

Hi

Since free users can't have access to a workspace: Remove the free user from the workspace and share report or dashboard with the user through share menu.

After that on the Power BI App, the free user can see the dashboard / report under shared with me (In the mobile App)

If the user can't see the report/Dashboard there, the Admin should make sure He removed his name from the group list, and to share the Report/Dashboard again with him from the group

 

Thanks

Yariv

Regular Visitor
Posts: 15
Registered: ‎05-11-2018

Re: IPhone Mobile App not showing Premium Workspaces for free users

This solution worked as an laternative, howerver we created workspaces in premium and assigned the mail ids to them.

Now we have share it everytime to reflect in mobile app. Thanks for the quick turnaround.