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Anonymous
Not applicable

Font not rendering correctly

Currently on our mobile report we are using Calibri font, but apparently the font in the mobile is being replace by Times New Roman!

This is breaking our UI and UX very badly. Anyone experiencing the same?


Thank you

5 REPLIES 5
AnonymousPerson
Helper III
Helper III

When designing for users on an iPhone, you can safely use 4 completely outdated fonts: Arial, Courier New, Tahoma and Verdana.  That's it.  Everything else might get turned to times new roman.

 

Have fun

israelcevans
Advocate I
Advocate I

I am having the same problem with Calibri being replaced by what looks like Times New Roman. I have Calibri installed on my machine, of course and I'm developing the report in Desktop PowerBI and trying to view it in the browser interface after publishing it.

 

 

v-shex-msft
Community Support
Community Support

Hi @Anonymous ,

Did this font installed on your mobile device? If not, I think power bi will use available font from your device instead of download correspond font and installed it.

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
Anonymous
Not applicable

I would say the font is installed because in some cases it shows correctly and in other cases it does not... For example when using different font sizes...

HI @Anonymous ,

I think it may cause with something internal reasons on report loading(httprequest, authorization...), maybe you can contact to mobile support team to ask them to trace report loading operations to find out the issue.

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

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