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djpirra Frequent Visitor
Frequent Visitor

Font not rendering correctly

Currently on our mobile report we are using Calibri font, but apparently the font in the mobile is being replace by Times New Roman!

This is breaking our UI and UX very badly. Anyone experiencing the same?


Thank you

3 REPLIES 3
Community Support Team
Community Support Team

Re: Font not rendering correctly

Hi @djpirra ,

Did this font installed on your mobile device? If not, I think power bi will use available font from your device instead of download correspond font and installed it.

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



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djpirra Frequent Visitor
Frequent Visitor

Re: Font not rendering correctly

I would say the font is installed because in some cases it shows correctly and in other cases it does not... For example when using different font sizes...

Community Support Team
Community Support Team

Re: Font not rendering correctly

HI @djpirra ,

I think it may cause with something internal reasons on report loading(httprequest, authorization...), maybe you can contact to mobile support team to ask them to trace report loading operations to find out the issue.

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |