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rajulshah New Contributor
New Contributor

Dynamics CRM Power BI System Dashboard not display on mobile devices

I cannot see my Power BI System Dashboard in Dynamics CRM in mobile devices through apps.

 

Please guide me further on how to display Dynamics CRM Power BI System Dashboard on mobile devices through apps.

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rajulshah New Contributor
New Contributor

Re: Dynamics CRM Power BI System Dashboard not display on mobile devices

Hello @bapt69 ,

 

You need to check "Enable for mobile" for your web resource, and then check "Enable for mobile" in Web Resource properties when you edit the CRM dashboard.

 

Let me know if further help us needed.

 

View solution in original post

4 REPLIES 4
Community Support
Community Support

Re: Dynamics CRM Power BI System Dashboard not display on mobile devices

Hi @rajulshah,

 

Please provide more detailed information about your scenario, it is hard to troubleshoot your issue without any detail information.

 

For example:

Snapshots, device type, mobile app version, connection mode, proxy settings...

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, please consider Accept it as the solution to help the other members find it more quickly
Learning resources: Power BI
bapt69 Member
Member

Re: Dynamics CRM Power BI System Dashboard not display on mobile devices

Hello,

It seems I got the same problem...so I add some informations.

 

I have 2 dashboards on PBI. I create 2 dashboard (linked with PBI) on DynamicsCRM and it works.

But I cannot see them on my DynamicsCRM App. The error is about an access problem (with the dashboard). And I can see all the rest of the app (CRMdashboards and other entities).

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rajulshah New Contributor
New Contributor

Re: Dynamics CRM Power BI System Dashboard not display on mobile devices

Hello @bapt69 ,

 

You need to check "Enable for mobile" for your web resource, and then check "Enable for mobile" in Web Resource properties when you edit the CRM dashboard.

 

Let me know if further help us needed.

 

View solution in original post

bapt69 Member
Member

Re: Dynamics CRM Power BI System Dashboard not display on mobile devices

Oh yes, it semms I was blind 😉

I check "Enable for mobile" for each dashboard...

 

...but it still does not work... 😞

I don't know the english terms but in french, it is "Ce contenu n'est pas disponible" (this dahsboard is not available).

 

Must I share it with something/someone? I'm connected with my log and I created the db on dynCRM with my log. The db is shared with several people too.

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