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jschlereth Advocate IV
Advocate IV

DropDown Slicer Options Not Displaying on iPad App and Safari

I just updated both my iPad OS and the most recent Power BI app version. I have modified many of my slicers on a particular dashboard to be drop downs, this has helped enomously to save canvas space. 

 

Everything works fine on the desktop and my PC browser, but the slicer dropdowns won't display any options on the iPad App, nor do they show any options when I go into Safari. The dropdown menu itself appears, but when I attempt to click on it to select an option, I cannot see any options to select. 

 

Incidentally, I can change the dropdown back to a list and the list options itself will appear, but it appears to be a bug on the app or with the OS that won't allow any options to display in the dropdown mode.

 

I've tested the Android App and it seems like that's working fine as well. 

 

Any one else notice this? Know of a fix?

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator v-sihou-msft
Moderator

Re: DropDown Slicer Options Not Displaying on iPad App and Safari

@jschlereth

 

Does this isse persist in the latest release?

 

Regards,

View solution in original post

6 REPLIES 6
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Moderator v-sihou-msft
Moderator

Re: DropDown Slicer Options Not Displaying on iPad App and Safari

@jschlereth

 

I can reproduce your issue. There are serveral threads reporting this issue.

 

http://community.powerbi.com/t5/Desktop/ISSUE-Dropdown-mobile-update-28-Nov/m-p/95837#M40378

 

We have reported this issue internally. The fix is checked in already. It will get to production soon.

 

Regards,

Simon Hou

jschlereth Advocate IV
Advocate IV

Re: DropDown Slicer Options Not Displaying on iPad App and Safari

@v-sihou-msft,

Sounds good. Thanks for letting me know.

 

Jonathan

dmb33875 Helper II
Helper II

Re: DropDown Slicer Options Not Displaying on iPad App and Safari

Thank you and thanks to jschlereth for posting.  The new drop down option is great but I noticed the same issue this past weekend while trying to use the app from home.  I appreciate you putting resources to this.  

jschlereth Advocate IV
Advocate IV

Re: DropDown Slicer Options Not Displaying on iPad App and Safari

@v-sihou-msft,

 

We noticed another odd thing with the drop down slicer that I thought I'd let you know about. Most of my slicers have the "Select All" option On and the "Single Select" option Off.

 

When I have a slicer with just two options, I can select one (slicer itself works fine), but the drop down shows the opposite and so it looks like I have the other one selected, when in fact I don't.

 

When I have more than one option available and only one option selected, the drop down shows (by default) Multiple Selected, even though I only have one selected. When I select two options (with only a third one remaining, unchecked), the unchecked one appears in the drop down as if I had that one selected.

 

So there's some oddness going on there as well. These are relatively minor since the slicers themselves still work, but can cause some confusion. 

 

Moderator v-sihou-msft
Moderator

Re: DropDown Slicer Options Not Displaying on iPad App and Safari

@jschlereth

 

Does this isse persist in the latest release?

 

Regards,

View solution in original post

jschlereth Advocate IV
Advocate IV

Re: DropDown Slicer Options Not Displaying on iPad App and Safari

@v-sihou-msft,

Thanks for staying on top of this and for asking. I'm happy to report that it looks like the iPad app and Safari Browser are both working as expected with the Power BI drop down slicers. Good to go.

 

I cannot tell you how often I now find myself touting Microsoft and the very quick and responsive support that I get from the Power BI team. Exceptional work getting this squared away. Thanks!

 

Jonathan 

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