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Anonymous
Not applicable

Drill Down Donut Chart Does Not Appear in the Mobile App on Iphone

The title says it all, android devices do not seem to have this problem

1 ACCEPTED SOLUTION

Hey @Anonymous ,

 

The CV developers recommend to use “Advanced Donut Visual” instead of “Drill Down Donut Chart”.

It should provide better experience in Mobile app.

They will fix “Drill Down Donut Chart” in the future.

 

Thanks, Maya

View solution in original post

6 REPLIES 6
mshenhav
Power BI Team
Power BI Team

Hey @Anonymous ,

 

Can you provide more details and screenshot from iOS and Android apps?

We need device model and app version as well.

 

Thanks, Maya

Anonymous
Not applicable

Iphone:

Model: XS Max

IOS: 12.3.1

Power BI app is up to date

Android:

Model: Samsung Galaxy S10

OS: Android Version 9

Power BI app is up to date

First two pictures are of the Iphone and the last is the android. I tested this with another iphone and android phone and the result was the same (different models of both phones). It's only with the third party ZoomCharts visual.

 

Iphone Main ScreenIphone Main ScreenIphone when zooming in on visualIphone when zooming in on visualAndroid Main ScreenAndroid Main Screen

Hey @Anonymous ,

 

Is the visual a custom visual?

What is the visual name?

 

Maya

Anonymous
Not applicable

The name of the visual is Drill Down Donut Chart by Zoom Charts. I imported it from the market place

Hey @Anonymous ,

 

It looks like an issue with the visual.

We contacted the custom visual team for additional investigation.

 

Regards, Maya

Hey @Anonymous ,

 

The CV developers recommend to use “Advanced Donut Visual” instead of “Drill Down Donut Chart”.

It should provide better experience in Mobile app.

They will fix “Drill Down Donut Chart” in the future.

 

Thanks, Maya

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