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Rose1976 Frequent Visitor
Frequent Visitor

Dashboards not working on power bi app, i've reinstalled the app but still not working

Hi, the app was working fine on my phone, however today the dashboards don't appear to be working.  I can't seem to update the app, so I deleted it and installed it agian but still the same.  Can someone help please.

 

Many thanks

Rose

2 ACCEPTED SOLUTIONS

Accepted Solutions
mshenhav Senior Member
Senior Member

Re: Dashboards not working on power bi app, i've reinstalled the app but still not working

Hey @Rose1976 ,

 

We just released an update to the store (17.9) with a fix to this issue.

Can you please get the new app and verify it solves your issue?

 

Thanks, Maya

Power BI Team yarivm
Power BI Team

Re: Dashboards not working on power bi app, i've reinstalled the app but still not working

Hi

It may take some time until apple release it to all regions

Can you please verify your app version?

 

Thanks

Yariv

 

5 REPLIES 5
mshenhav Senior Member
Senior Member

Re: Dashboards not working on power bi app, i've reinstalled the app but still not working

Hey @Rose1976 ,

 

We just released an update to the store (17.9) with a fix to this issue.

Can you please get the new app and verify it solves your issue?

 

Thanks, Maya

Rose1976 Frequent Visitor
Frequent Visitor

Re: Dashboards not working on power bi app, i've reinstalled the app but still not working

Thanks for this, there doesn't appear to be an update on the app store for power bi app on my phone, i've deleted the app and installed it again, but it doesn't allow me to 'update'.

Power BI Team yarivm
Power BI Team

Re: Dashboards not working on power bi app, i've reinstalled the app but still not working

Hi

It may take some time until apple release it to all regions

Can you please verify your app version?

 

Thanks

Yariv

 

Rose1976 Frequent Visitor
Frequent Visitor

Re: Dashboards not working on power bi app, i've reinstalled the app but still not working

Hi, thanks.  I am on version 17.8.

Power BI Team yarivm
Power BI Team

Re: Dashboards not working on power bi app, i've reinstalled the app but still not working

Thanks

Version 17.9 will fix your issue.

You can just try to search for the app again on apple store or click on update

 

Yariv