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Wesley
New Member

Cut Panel

Good afternoon,

 

I have an IPAD 4 and when using the mobile app of power bi my panel is cut in half, it throws the contents up where I can not see and shows me only the bottom of the panel.

 

 

5159815c-6db7-4f14-a955-6cf1d37219ed.jpg

 

1 ACCEPTED SOLUTION

Hey All,

 

The fix for this problem was release to production today.

There is no need to to update the app (this is a service side fix).

 

If you still having issues, please contact us to our support mail: mpbisup@microsoft.com

 

Thank you,

Maya

View solution in original post

4 REPLIES 4
v-shex-msft
Community Support
Community Support

HI @Wesley,

 

 

What version of IOS and power bi mobile app you used, did you test on another devices?

 

If you drag down your screen, does these contents moved?

 

BTW, if you switch display mode from horizontal to vertical, is this issue appears again?

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

Hi
This a known issue on iOS devices with OS 10.
The service team is working on a fix that will be Avilable by early next week.
The current workaround until the fix is Avilable is to upgrade to iOS 11 or 12.
Thanks
Yariv

I'll wait for the solution. Thank you very much

Hey All,

 

The fix for this problem was release to production today.

There is no need to to update the app (this is a service side fix).

 

If you still having issues, please contact us to our support mail: mpbisup@microsoft.com

 

Thank you,

Maya

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