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We have a series of dashboards built for a client using custom visuals.
They use the iphone app to view these dashboards.
Since they updated to the latest iphone app this week, the custom visuals no longer render and are replaced with a empty tile with a power bi logo inside.
Is this a problem with the mobile app, or just our custom visual?
(It seems to work fine on Android and Windows Phone).
Thanks
James
Solved! Go to Solution.
Hi all,
I'm glad to share that Custom visuals on mobile devices are back.
Please let us know if you still have any issues.
- ron
Hi,
We have deployed another fix to production.
To make sure you're using the last js code, please pull to refresh, kill the app and re-actviate it.
We are waiting for your feedback.
Note: We are aware of the slowlyness issue and we'll invest time in it in the coming weeks.
- Ron
Hi Ron
Thanks for this - this seems to have solved the issue. Our custom visuals are appearing across all three platforms. There's definately a speed issue - but is workable with a small number of visuals.
- Just a note for others - I had to uninstall and reinstall the Power BI app AND reboot on Android before reports would render at all.
Thanks
James
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