cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
karent81
Frequent Visitor

Could not authenticate because your corporate SSL certificate is untrusted by this device.

Hi all,

 

I have downloaded the Mobile Apps Power BI into my android phone for R9 plus. Android version 5.1.1. 

 

I have updated my the android system view to the latest . However , I am still not able to login into the power BI mobile version.

 

Untitled.png

 

Thanks

Best Regards

Karen Tan

2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Support
Community Support

Re: Could not authenticate because your corporate SSL certificate is untrusted by this device.

HI @karent81,

 

As the message noticed, it seems your corporate enable the device authenticate. You should verify your device before you login in your account. For detailed information, you can contact to your IT to know more about this.

 

Reference link:

What is Azure Multi-Factor Authentication?

Configure Azure Multi-Factor Authentication settings - Public preview

Managing devices using the Azure portal - preview

 

BTW, if your contents contains privacy data, please do mask sensitive data before uploading.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, please consider Accept it as the solution to help the other members find it more quickly
Learning resources: Power BI

View solution in original post

Community Support
Community Support

Re: Could not authenticate because your corporate SSL certificate is untrusted by this device.

Hi @karent81,

 

Yes, if they turn on this feature, i think you need to submit request and waiting for their verify.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, please consider Accept it as the solution to help the other members find it more quickly
Learning resources: Power BI

View solution in original post

3 REPLIES 3
Community Support
Community Support

Re: Could not authenticate because your corporate SSL certificate is untrusted by this device.

HI @karent81,

 

As the message noticed, it seems your corporate enable the device authenticate. You should verify your device before you login in your account. For detailed information, you can contact to your IT to know more about this.

 

Reference link:

What is Azure Multi-Factor Authentication?

Configure Azure Multi-Factor Authentication settings - Public preview

Managing devices using the Azure portal - preview

 

BTW, if your contents contains privacy data, please do mask sensitive data before uploading.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, please consider Accept it as the solution to help the other members find it more quickly
Learning resources: Power BI

View solution in original post

karent81
Frequent Visitor

Re: Could not authenticate because your corporate SSL certificate is untrusted by this device.

Hi XiaoXin,

 

Thanks for the reference ,my assumption is that my IT admin will need to login the Azure portal and enabled to enroll my devices so that i am able to login to power BI mobile apps to view the dashboard.

 

Thanks

Best Regards

Karen Tan

Community Support
Community Support

Re: Could not authenticate because your corporate SSL certificate is untrusted by this device.

Hi @karent81,

 

Yes, if they turn on this feature, i think you need to submit request and waiting for their verify.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, please consider Accept it as the solution to help the other members find it more quickly
Learning resources: Power BI

View solution in original post

Helpful resources

Announcements
‘Better Together’ T-Shirt Contest – Winner Announced!

‘Better Together’ T-Shirt Contest – Winner Announced!

And the winner is...

Announcing the New Spanish Forum

Announcing the New Spanish Forum

Do you need help in Spanish? Check out our new Spanish community section.

Attending MBAS? Claim your badge

Attending MBAS? Claim your badge

Whether you’re streaming the digital event live, or watching on-demand, claim your attendee badge to sport on your profile.

April 2020 Community Highlights

April 2020 Community Highlights

Info on our Super Users, MBAS content and badges, and updates to our support articles. - Read the full Community Highlights.

MBAS Gallery 2020

MBAS Gallery 2020

Watch Microsoft Business Applications Summit sessions on-demand.

Top Solution Authors
Top Kudoed Authors