Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

Can't scan QR-codes in the Hololens Power BI for Mixed Reality app



We're experimenting a bit with the Power BI for Mixed Reality app, but the scanning of QR-codes doesn't  seem to work. 


I've published a report to My Workspace on and created a QR-code for it. When I scan the code in the Power BI app on my Android phone it works. But when I gaze at the same QR-code in Holographic view-mode on the HoloLens nothing happens. 


In the classic view I can see the report on the HoloLens, and I can also pin it to Holograpic view, but I would really like to use the QR-option.


Any ideas?








Frequent Visitor

Thanks for your responses! 


The QR-code feature was mentioned in the anouncement of the App on the Power BI blog here


We tried printing the QR-code on A4 paper, but still no success. 

Hey Christian,


Were you in holographic mode while gazing at the QR?


Thanks Maya


Yes, we tried to scan the QR-code in both the holograpic mode and the classic view mode. 


When in holographic mode I can view the reports I've pinned, so everything seems to work fine, except for the QR-code.

Community Support
Community Support

Hi @ChristianH,


Current I don't have device to test, but I guess this feature not really released to hololens device.

Maybe you can contact to mobile team to confirm this feature.



Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.



The QR feature is part of the Mixed Reality app released. 

Gazing on a QR on a monitor/screen might be difficult becuase of reflections. Try to print the QR code (make sure it is big enough 8X8 cm) and then scan it.


Thanks Maya

Helpful resources

MBAS on Demand

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

July 2021 Update 768x460.png

Check it out!

Click here to read more about the July 2021 Updates

Power Query PA Forum 768x460.png

Check it out!

Did you know that you can visit the Power Query Forum in Power BI and now Power Apps

Urdu Hindi D365 Bootcamp 768x460.png

Urdu Hindi D365 Bootcamp

Dont miss our very own April Dunnam’s The Developer Guide to the Galaxy! Find out what the Power Platform has to offer for the traditional developer.

Top Solution Authors
Top Kudoed Authors