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jmontiel Occasional Visitor
Occasional Visitor

Re: Can't login to Power Bi Mobile android app

I´m having the exact error and no one does anything: The exact message is this: We couldn´t sign you in. Couldn´t authenticate because your device´s keystore couldn´t be accessed. Please try reinstalling the app (i did it like 10 times). If the problem persists, please contact your IT or support". Completely stuck on this. 

naijacoder Frequent Visitor
Frequent Visitor

Re: Can't login to Power Bi Mobile android app

I'm glad you posted  and confirm you are facing the same issue.
Hope someone from Microsoft could help resolve this issue or at least give some recommendations

yitzhak Member
Member

Re: Can't login to Power Bi Mobile android app

Thanks for reporting can you please contact mpbisup@microsoft.com with decive type, OS version, tenant name and we will be happy to help here.

Leo_PH Frequent Visitor
Frequent Visitor

Re: Can't login to Power Bi Mobile android app

Hi All,

 

Can i ask you guys how to change the mobile number in powerbi(Log in page of power bi)?

 

Thank you