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Jimbok11 Frequent Visitor
Frequent Visitor

Business account redirect fail

When I enter my company email address (which is linked to Office 365) it wants to redirect me to my corporate login page within the app.

While this works fine on the desktop, within the app it fails. Both on android and iPhone.

Any suggestions?

8 REPLIES 8
Super User
Super User

Re: Business account redirect fail

OK, I just tried this with the yellow Power BI app (not the green one, the one for O365). I just downloaded it to my Android phone, which I hate btw, opened it and signed in. Entered my email address, which is also registered with O365 but also tied to my Power BI site logon and I was able to get in.

 

I assume we are talking about the same app as I believe that the green Power BI app is only available on Windows devices like my Windows 10 Surface.

 

When you say "corporate login page" to what are you referring? Are you on a corporate network with your devices or is there some kind of redirection going on? Not sure exactly what you mean by "corporate login page"?


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Jimbok11 Frequent Visitor
Frequent Visitor

Re: Business account redirect fail

So, if I'm on my personal computer or logging into an app like Office 365 or onedrive I enter my corporate email address to connect. Microsoft picks up its a corporate email and redirects me to my company's dedicated Office 365 site.

On a desktop this redirect works fine but it seems to fail when apps need to redirect.

Does that make sense?
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Jimbok11 Frequent Visitor
Frequent Visitor

Re: Business account redirect fail

I'm using the yellow Piwer BI app as well...
Super User
Super User

Re: Business account redirect fail

Hmm, we have an O365 site as well but I always get the "standard" Microsoft login page. Are you guys doing something a little different with your site like maybe Azure AD premium or something? Sounds like your O365 setup might be a little different than mine as I never get what I would consider a dedicated O365 site logon. Seems like there is something different that  you are seeing than what I am used to.


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konstantinos Senior Member
Senior Member

Re: Business account redirect fail

O365 admin can customise the login page..so when you enter your email@company.com it redirects you in the custom page.

In AAD you can manage mobile logins, devices used by users, so probably you may need to contact O365 admin of your company, maybe he applied some rules. I am not an expert at AAD but I manage it for my company tenant (basic stuff)

@Greg_Deckler no need for AAD for changing the logon page..but you need to subscribe to Azure to access your O365 AAD..

Konstantinos Ioannou
Super User
Super User

Re: Business account redirect fail

Yeah, I have rights to our AAD in Azure actually, I'll have to go in and look at the settings. I know that ours is very vanilla, we haven't done much with customizing or configuring it. I'm not even certain what all the options are as I am not the primary manager of it. I agree with you, it sounds very much like some setting in AAD is causing the mobile app to fail, just a matter of tracking down that setting. At least we know it works in a vanilla configuration.


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konstantinos Senior Member
Senior Member

Re: Business account redirect fail

Ours too  vanilla...Some custom image on login & some users multifactor authentication..

Go to AAD  -> Select the AD -> Configure -> Customize Branding

 

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Konstantinos Ioannou
karoko Frequent Visitor
Frequent Visitor

Re: Business account redirect fail