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PaulDBrown
Community Champion
Community Champion

Bug in mobile app? Chart renders differently from service (data points missing)

Good Evening,

 

I just came across an issue in the mobile app (IOS version). Data points are not rendered.

 

Here is the chart in the PBI service (web):

chart bug service.PNG

 

In the same chart in the mobile app version the data points are missing:

 

missing data points.jpg

 

If, however, I filter on the "Mean Views" (blue) legend, the data points appear (and the line is greyed out of course)

 

filtered.jpg

 

Can someone confirm that this is indeed a bug?

 

Thanks,

 





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4 REPLIES 4
v-shex-msft
Community Support
Community Support

Hi @PaulDBrown ,

Can you please share some detail information to help us clarify your scenario?(e.g. app version, device type, ios version, sample pbix file...)

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

Hi Xiaoxin,

 

Here is the information requested:

The issue occurs on both an Iphone 6 and an Ipad Air 2 I have access to.

Details about both devices:
Iphone 6

ios 12.2

Power BI app version: 18.4

 

Ipad Air 2

ios 12.2

Power BI app version: 18.4

 

Here is a sample pbix file:

https://1drv.ms/u/s!AhGKDZz6e4Hejl45ENaeZNc4Mv81

 

Thanks,

Paul.





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In doing so, you are also helping me. Thank you!

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Paul on Linkedin.






@v-shex-msft 

Hi Xiaoxin,

 

is there any news on this issue? 

Thanks





Did I answer your question? Mark my post as a solution!
In doing so, you are also helping me. Thank you!

Proud to be a Super User!
Paul on Linkedin.






Hey @PaulDBrown ,

 

We are looking into this. I will update this thread once we will understand the root cause.

 

Thanks, Maya

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