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Frequent Visitor
Posts: 6
Registered: ‎10-15-2016
Accepted Solution

Background image in mobile report view

When viewing in iOS Power BI app, the background image in mobile report doesn't load.

 

Sometimes it works after navigating between pages or changing device orientation to view in original layout, but most of the times it's just blank and wouldn't load.

 

Any fix for this?


Accepted Solutions
Moderator
Posts: 2,588
Registered: ‎03-06-2016

Re: Background image in mobile report view

@chrisho

 

I reproduced same issue as yours. The background image is not displayed when rendering a report. It's displayed properly after switching pages. We have reported this issue internally. You can also submit an Issue on Idea: https://ideas.powerbi.com/forums/360879-issues

 

Regards,

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Community Support Team
Posts: 4,720
Registered: ‎07-08-2016

Re: Background image in mobile report view

@chrisho

 

The fix should be included in the next release. Please check it later (maybe after 11/30/2016).

 

Best Regards,

Herbert

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All Replies
Frequent Visitor
Posts: 6
Registered: ‎10-15-2016

Page background image for mobile report would not load

The background image just wouldn't load in mobile report.

Even if I change only the background colour instead of setting a background image, it shows white background.

 

Sometimes the background image appears after changing device orientation (to view original layout) or go to different pages in the report, but most of the times it is just blank.

 

Any fix for this?

Super User
Posts: 9,562
Registered: ‎07-11-2015

Re: Page background image for mobile report would not load

I see the same experience on my Windows Phone. Is the background image really that important? You're going to have to live without reduced functionality on mobile devices in general.


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Moderator
Posts: 2,588
Registered: ‎03-06-2016

Re: Background image in mobile report view

@chrisho

 

I reproduced same issue as yours. The background image is not displayed when rendering a report. It's displayed properly after switching pages. We have reported this issue internally. You can also submit an Issue on Idea: https://ideas.powerbi.com/forums/360879-issues

 

Regards,

Community Support Team
Posts: 4,720
Registered: ‎07-08-2016

Re: Background image in mobile report view

@chrisho

 

The fix should be included in the next release. Please check it later (maybe after 11/30/2016).

 

Best Regards,

Herbert

Frequent Visitor
Posts: 11
Registered: ‎12-26-2016

Re: Background image in mobile report view

Hi Herbert,

still running into the same issue with the background image on phone view.

Of course, I did install the latest release of Power BI desktop from the January 2017 release.

Besides I wonder why there is no customization at all at the Phone View at Power BI desktop!? 

Any updates would be more than welcome.

Thanks a lot,

Walter 

Regular Visitor
Posts: 32
Registered: ‎07-07-2017

Re: Background image in mobile report view

I have the same problem with backgorund image on mobile

Frequent Visitor
Posts: 9
Registered: ‎01-18-2018

Re: Background image in mobile report view

Hello. Has there been any update on this issue?

Highlighted
Member
Posts: 132
Registered: ‎05-11-2017

Re: Background image in mobile report view

No there has not, as my reports are still useless in Mobile due to this....:/ Only 2 years later lol