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chrisho
Frequent Visitor

Background image in mobile report view

When viewing in iOS Power BI app, the background image in mobile report doesn't load.

 

Sometimes it works after navigating between pages or changing device orientation to view in original layout, but most of the times it's just blank and wouldn't load.

 

Any fix for this?

2 ACCEPTED SOLUTIONS
v-sihou-msft
Microsoft
Microsoft

@chrisho

 

I reproduced same issue as yours. The background image is not displayed when rendering a report. It's displayed properly after switching pages. We have reported this issue internally. You can also submit an Issue on Idea: https://ideas.powerbi.com/forums/360879-issues

 

Regards,

View solution in original post

v-haibl-msft
Microsoft
Microsoft

@chrisho

 

The fix should be included in the next release. Please check it later (maybe after 11/30/2016).

 

Best Regards,

Herbert

View solution in original post

13 REPLIES 13
MiguelSaldana77
Helper III
Helper III

I have the same problem with backgorund image on mobile

Hello. Has there been any update on this issue?

No there has not, as my reports are still useless in Mobile due to this....:/ Only 2 years later lol
Anonymous
Not applicable

Any update on this?

Hey @Anonymous ,

 

For report consumed in landscape, the iamge should load and the report should look exactly as in the broswer. If this is not what you're experiencing, please let us know.

 

For mobile layout (portrait), we currently don't support background images. As a workaround you can place on the canvas an image visual that spans to the entire canvas and overlay other visuals on top of it.

 

Thanks, Maya

This is still currently an issue. When viewing the report in the iOS mobile app, the background image does not load in any orientation on the reporting. Please provide a solution if possible. Thank you!

Hi @DaveFry  & @Anonymous ,

Can you please verify that the image that is set in the report is a Background image and not Wallpaper image?

While we do support a background image on landscape, the Wallpaper image is not supported in Mobile for now.

Thanks,

Michal

 

Anonymous
Not applicable

That's correct-  it does not show up in either landscape or portrait.

 

John

 

v-haibl-msft
Microsoft
Microsoft

@chrisho

 

The fix should be included in the next release. Please check it later (maybe after 11/30/2016).

 

Best Regards,

Herbert

View solution in original post

Hi Herbert,

still running into the same issue with the background image on phone view.

Of course, I did install the latest release of Power BI desktop from the January 2017 release.

Besides I wonder why there is no customization at all at the Phone View at Power BI desktop!? 

Any updates would be more than welcome.

Thanks a lot,

Walter 

chrisho
Frequent Visitor

The background image just wouldn't load in mobile report.

Even if I change only the background colour instead of setting a background image, it shows white background.

 

Sometimes the background image appears after changing device orientation (to view original layout) or go to different pages in the report, but most of the times it is just blank.

 

Any fix for this?

I see the same experience on my Windows Phone. Is the background image really that important? You're going to have to live without reduced functionality on mobile devices in general.


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v-sihou-msft
Microsoft
Microsoft

@chrisho

 

I reproduced same issue as yours. The background image is not displayed when rendering a report. It's displayed properly after switching pages. We have reported this issue internally. You can also submit an Issue on Idea: https://ideas.powerbi.com/forums/360879-issues

 

Regards,

View solution in original post

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