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Annotate Problem in app 14.5

Hello all,

 

Does your Annotate option work within mobile app?

I am using ios version 14.5.

 

I can annotate in dashobards but not within reports.

Annotate buton in top left corner of report is not responding.

 

Thanks.

 

Andrej

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator gabil
Moderator

Re: Annotate Problem in app 14.5

Hi Andrej,

 

Annotate and share works on dashboards and reports.

Are you using an iPad? There was an issue we fixed and will be delivered in the next version.

There is a workaround to resolve the issue - if you tilt your device from portrait to landscape and vice versa, it should work properly.

 

Thanks,

Gabi

View solution in original post

2 REPLIES 2
Moderator gabil
Moderator

Re: Annotate Problem in app 14.5

Hi Andrej,

 

Annotate and share works on dashboards and reports.

Are you using an iPad? There was an issue we fixed and will be delivered in the next version.

There is a workaround to resolve the issue - if you tilt your device from portrait to landscape and vice versa, it should work properly.

 

Thanks,

Gabi

View solution in original post

Re: Annotate Problem in app 14.5

Hello @gabil

 

Yes I use iPad.

 

puting device from portrait to lnadscape and back worked!

I will update all our all iPads users.

 

Thank you.

 

Andrej

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