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bee Regular Visitor
Regular Visitor
Posts: 25
Registered: ‎03-11-2018
Accepted Solution

Android external link issue

Hi,

 

Recently I have issue with Android to redirect to report page using external link, it works fine with IOS.

This issue happen recently, before this was working fine.

I created a new PBIX and publish to my workspace and tested on Android and IOS, only Android have this issue.

 

My PBIX have 3 pages, I pin the pie chart in page 1 to my dashboard.

in the Pie chart edit details, i configured external link to redirect to page 3 in my report.

 

When I test on Android, it will not redirect to page 3 but redirect to the default page which is page 1.

IOS able to redirect to page 3.

 

Please see screenshot attached.

1-PieChartPage1.PNG2-FunnelChartPage3.PNG3-RedirectToPage3.PNG

 

 


Accepted Solutions
Established Member
Posts: 197
Registered: ‎01-14-2018

Re: Android external link issue

The fix was sent to the store. It should be available for download in the coming days.

 

Thank you, 

Maya

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Community Support Team
Posts: 7,232
Registered: ‎08-14-2016

Re: Android external link issue

HI @bee,

 

What version you test?(device system and mobile app version) you test, Is this issue appears on other android devices?

BTW, if similar issue appears on all android devices, I'd like to suggest direct report this issue to mobile team.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



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bee Regular Visitor
Regular Visitor
Posts: 25
Registered: ‎03-11-2018

Re: Android external link issue

My power bi mobile app version is 112220. Yes, all other android devices having the same issue.

How to contact mobile team? what is the email address?

Established Member
Posts: 197
Registered: ‎01-14-2018

Re: Android external link issue

Hey @bee,

 

We are aware of this issue and working on a fix. I will update this thread once we will have the fix available.

 

Thanks Maya

bee Regular Visitor
Regular Visitor
Posts: 25
Registered: ‎03-11-2018

Re: Android external link issue

Do you have an estimate on how long it will take to fix and release the fix?

This is critical as most of my users are using Android and most of our dashboard is using this feature.

 

Thanks.

Established Member
Posts: 197
Registered: ‎01-14-2018

Re: Android external link issue

The fix was sent to the store. It should be available for download in the coming days.

 

Thank you, 

Maya

bee Regular Visitor
Regular Visitor
Posts: 25
Registered: ‎03-11-2018

Re: Android external link issue

Thanks, issue fixed.