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jonno232
Regular Visitor

Android Mobile App Pro Licence

Hi,

when i am using a mobile app it says i need pro licence.

 

when i got into web app it says pro user but only 1 GB of storage.

 

Please help.

 

2015-07-24 17.12.52.png

1 ACCEPTED SOLUTION
Dana
Microsoft
Microsoft

Hi,

 

Please download the latest version of our app from the Play Store.

 

Please update us if the issue still exist.

 

Thank you,

Dana.

View solution in original post

4 REPLIES 4
Dana
Microsoft
Microsoft

Hi,

 

Please download the latest version of our app from the Play Store.

 

Please update us if the issue still exist.

 

Thank you,

Dana.

View solution in original post

Dana
Microsoft
Microsoft

Hi Jonno232,

 

On the Mobile apps of Power BI you can only see the dashabords that were shared with you or created by you.

If you are able to see this dashboard on the Web but not on the Mobile app, please contact our Support team at

Support@powerbi.email

 

Thank you,

Dana.

 

andre
Memorable Member
Memorable Member

There are two level of access in PowerBI.com Free and Pro.  Pro license is required to consume content that was created using Pro features.  So if you don't have a Pro license, you may not be able to consume all of the content in your Power BI tenant.

andre
Memorable Member
Memorable Member

You should try to sign up for Pro license, there is a 60 days trial and see if that fixes it. 

 

Follow this link for more details:

 

https://support.powerbi.com/knowledgebase/articles/664495-free-trial-for-power-bi-pro

 

Price/Feature comparison between Free and Pro licenses:

 

https://powerbi.microsoft.com/pricing

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