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Frequent Visitor
Posts: 4
Registered: ‎07-11-2015
Accepted Solution

Android Mobile App Pro Licence

[ Edited ]

Hi,

when i am using a mobile app it says i need pro licence.

 

when i got into web app it says pro user but only 1 GB of storage.

 

Please help.

 

2015-07-24 17.12.52.png


Accepted Solutions
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Power BI Team
Posts: 38
Registered: ‎07-15-2015

Re: Android Mobile App Pro Licence

Hi,

 

Please download the latest version of our app from the Play Store.

 

Please update us if the issue still exist.

 

Thank you,

Dana.

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Advisor
Posts: 384
Registered: ‎07-03-2015

Re: Android Mobile App Pro Licence

You should try to sign up for Pro license, there is a 60 days trial and see if that fixes it. 

 

Follow this link for more details:

 

https://support.powerbi.com/knowledgebase/articles/664495-free-trial-for-power-bi-pro

 

Price/Feature comparison between Free and Pro licenses:

 

https://powerbi.microsoft.com/pricing

Power BI Team
Posts: 38
Registered: ‎07-15-2015

Re: Android Mobile App Pro Licence

Hi Jonno232,

 

On the Mobile apps of Power BI you can only see the dashabords that were shared with you or created by you.

If you are able to see this dashboard on the Web but not on the Mobile app, please contact our Support team at

Support@powerbi.email

 

Thank you,

Dana.

 

Advisor
Posts: 384
Registered: ‎07-03-2015

Re: Android Mobile App Pro Licence

There are two level of access in PowerBI.com Free and Pro.  Pro license is required to consume content that was created using Pro features.  So if you don't have a Pro license, you may not be able to consume all of the content in your Power BI tenant.

Highlighted
Power BI Team
Posts: 38
Registered: ‎07-15-2015

Re: Android Mobile App Pro Licence

Hi,

 

Please download the latest version of our app from the Play Store.

 

Please update us if the issue still exist.

 

Thank you,

Dana.