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aassem Frequent Visitor
Frequent Visitor

Android App

Guys,

 

I am facing a problem where my android app doesn't show any of the dashboards already created on my account. Has anyone faced such a problem before?

 

Yours,

Ahmed Assem

1 ACCEPTED SOLUTION

Accepted Solutions
yitzhak Member
Member

Re: Android App

Have you tried to sign-out uninstall and install latest version?

17 REPLIES 17
yitzhak Member
Member

Re: Android App

Hi Ahmed,

Are you using company portal?

All the best,
Yitzhak
aassem Frequent Visitor
Frequent Visitor

Re: Android App

Hi Yitzhak,

 

Yes I am.

yitzhak Member
Member

Re: Android App

Looks like the issue was, using company portal policy for Power BI without being signed-in.
Please make sure to sign in to the company portal and then to out of Power BI, and sign in again. 

Please confirm that this works now.

aassem Frequent Visitor
Frequent Visitor

Re: Android App

Hi Yitzhak,

 

I signed off and signed in again and still the same issue. I am not getting how this can affect the android app

yitzhak Member
Member

Re: Android App

Can you please share screen shots?
Highlighted
aassem Frequent Visitor
Frequent Visitor

Re: Android App

 

Screenshot_20160808-104139.pngDesktop.png

 

yitzhak Member
Member

Re: Android App

Have you tried to sign-out uninstall and install latest version?

jotamon182 Frequent Visitor
Frequent Visitor

Re: Android App

hi, firstly sorry my english, i have the same problem than you, but, look at this screenshot's phone. thanks.Image2Image2

jotamon182 Frequent Visitor
Frequent Visitor

Re: Android App

Hi, firstly sorry for my english, i have to same problem, i cant to see my dashboard information on my phone, however on my dashboard web i can, i dont know what is it help us please

 

Screenshot_2016-08-08-16-43-11.pngScreenshot_2016-08-08-16-43-38.png

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