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Frequent Visitor
Posts: 5
Registered: ‎08-02-2016
Accepted Solution

Android App

Guys,

 

I am facing a problem where my android app doesn't show any of the dashboards already created on my account. Has anyone faced such a problem before?

 

Yours,

Ahmed Assem


Accepted Solutions
Member
Posts: 84
Registered: ‎08-02-2015

Re: Android App

Have you tried to sign-out uninstall and install latest version?

View solution in original post


All Replies
Member
Posts: 84
Registered: ‎08-02-2015

Re: Android App

Hi Ahmed,

Are you using company portal?

All the best,
Yitzhak
Frequent Visitor
Posts: 5
Registered: ‎08-02-2016

Re: Android App

Hi Yitzhak,

 

Yes I am.

Member
Posts: 84
Registered: ‎08-02-2015

Re: Android App

Looks like the issue was, using company portal policy for Power BI without being signed-in.
Please make sure to sign in to the company portal and then to out of Power BI, and sign in again. 

Please confirm that this works now.

Frequent Visitor
Posts: 5
Registered: ‎08-02-2016

Re: Android App

Hi Yitzhak,

 

I signed off and signed in again and still the same issue. I am not getting how this can affect the android app

Highlighted
Member
Posts: 84
Registered: ‎08-02-2015

Re: Android App

Can you please share screen shots?
Frequent Visitor
Posts: 5
Registered: ‎08-02-2016

Re: Android App

 

Screenshot_20160808-104139.pngDesktop.png

 

Member
Posts: 84
Registered: ‎08-02-2015

Re: Android App

Have you tried to sign-out uninstall and install latest version?

Frequent Visitor
Posts: 4
Registered: ‎08-08-2016

Re: Android App

hi, firstly sorry my english, i have the same problem than you, but, look at this screenshot's phone. thanks.Image2Image2

Frequent Visitor
Posts: 4
Registered: ‎08-08-2016

Re: Android App

Hi, firstly sorry for my english, i have to same problem, i cant to see my dashboard information on my phone, however on my dashboard web i can, i dont know what is it help us please

 

Screenshot_2016-08-08-16-43-11.pngScreenshot_2016-08-08-16-43-38.png