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Frequent Visitor
Posts: 5
Registered: ‎08-02-2016
Accepted Solution

Android App

Guys,

 

I am facing a problem where my android app doesn't show any of the dashboards already created on my account. Has anyone faced such a problem before?

 

Yours,

Ahmed Assem


Accepted Solutions
Member
Posts: 84
Registered: ‎08-02-2015

Re: Android App

Have you tried to sign-out uninstall and install latest version?

View solution in original post


All Replies
Member
Posts: 84
Registered: ‎08-02-2015

Re: Android App

Hi Ahmed,

Are you using company portal?

All the best,
Yitzhak
Frequent Visitor
Posts: 5
Registered: ‎08-02-2016

Re: Android App

Hi Yitzhak,

 

Yes I am.

Member
Posts: 84
Registered: ‎08-02-2015

Re: Android App

Looks like the issue was, using company portal policy for Power BI without being signed-in.
Please make sure to sign in to the company portal and then to out of Power BI, and sign in again. 

Please confirm that this works now.

Highlighted
Frequent Visitor
Posts: 5
Registered: ‎08-02-2016

Re: Android App

Hi Yitzhak,

 

I signed off and signed in again and still the same issue. I am not getting how this can affect the android app

Member
Posts: 84
Registered: ‎08-02-2015

Re: Android App

Can you please share screen shots?
Frequent Visitor
Posts: 5
Registered: ‎08-02-2016

Re: Android App

 

Screenshot_20160808-104139.pngDesktop.png

 

Member
Posts: 84
Registered: ‎08-02-2015

Re: Android App

Have you tried to sign-out uninstall and install latest version?

Frequent Visitor
Posts: 4
Registered: ‎08-08-2016

Re: Android App

hi, firstly sorry my english, i have the same problem than you, but, look at this screenshot's phone. thanks.Image2Image2

Frequent Visitor
Posts: 4
Registered: ‎08-08-2016

Re: Android App

Hi, firstly sorry for my english, i have to same problem, i cant to see my dashboard information on my phone, however on my dashboard web i can, i dont know what is it help us please

 

Screenshot_2016-08-08-16-43-11.pngScreenshot_2016-08-08-16-43-38.png