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Detlef Frequent Visitor
Frequent Visitor

Access denied Power-BI App iOS

Hi,

we are using Power-BI App for iOS (V10.2.1). Since App version 11.7 has been released, we cannot connect to our On Premise Reporting Services. Access is denied. Any ideas how to resolve this problem?

Thanks

 

Detlef

7 REPLIES 7
Community Support Team
Community Support Team

Re: Access denied Power-BI App iOS

Hi @Detlef,

 

Can you share some detail content about your issue? In addition, I'd like to suggest you test on the newest version.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, please consider Accept it as the solution to help the other members find it more quickly
Learning resources: Power BI
Detlef Frequent Visitor
Frequent Visitor

Re: Access denied Power-BI App iOS

Hi @v-shex-msft,

 

we tested the newest version. It doesn't work either.

The problem is very simply described:

On our iphone we have deployed Power-BI, which establishes a connection to our on premise Reporting Services using an app-VPN-tunnel. Versions:

SQL Server 2016 SP1

iOS 10.2 or 10.2.1

Power-Bi 11.6 works, Power-BI 11.7 and Power-BI 11.8 don't work

It's definitly the Power-BI App. What's interesting: If you update the app, you are still able to reach Reporting Services. If you log off and then try to log on, your login is rejected because of wrong user/password 😞

Thx.

 

Regards,

Detlef

Community Support Team
Community Support Team

Re: Access denied Power-BI App iOS

Hi @Detlef,

 

>>Power-Bi 11.6 works, Power-BI 11.7 and Power-BI 11.8 don't work

Does your issue like below screenshot displayed?

 

 

111.png

 

If this is a case, some of other users already submit a ticket for this issue, I will update here once the issue has been fixed.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, please consider Accept it as the solution to help the other members find it more quickly
Learning resources: Power BI
Detlef Frequent Visitor
Frequent Visitor

Re: Access denied Power-BI App iOS

Hello  Xiaoxin,

 

Yes exactly this error !

Thx for your effort.

 

Regards

Detlef

 

 

 

Bhartman30 Regular Visitor
Regular Visitor

Re: Access denied Power-BI App iOS

Has this been resolved? I have a user experiencing this issue today.

thanks

Detlef Frequent Visitor
Frequent Visitor

Re: Access denied Power-BI App iOS

Yes, the new release had solved this issue 🙂

 

Moderator gabil
Moderator

Re: Access denied Power-BI App iOS

Hi all,

 

As far as we know this issue was resolved a long time ago.

Does anyone experience any issues like this anymore?

 

Thanks,

Gabi

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