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workspace not visible for admin


i am PBI admin and owner of a workspace but i cannot see the workspace in my webservice of PBI. To make things worse, one of the users who had access to this workspace suddenly does not have access anymore as well.

Checked .net version (4.7) so this could not be the cause of this. In the Admin portal, workspaces, i can see that the workspace is available and active....

Need help...


Status: New

Hi @emveha


Please create a support ticket to get help. 


Support Ticket.gif


Best Regards,
Qiuyun Yu