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Hi,
I have a subscription setup with 4 users. 3 of us receive the email daily at the scheduled time, but 1 of us does not.
I have checked mimecast and there is nothign there for the 1 user who isn't receiving the email, but there is for the rest of us.
If I run this subscription using the run now button it sends the report to all of us including the user who does not receive it automatically.
Regards,
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