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mobile - power bi

Hello, in order to keep the report's magic, we use the ordinary report layout on mobile devices, but we have 

serious problem where the reports zoom in and out automatically and very aggresivly. 

We need a solution ASAP as we have several clients that cannot use power bi on mobile devices.

Thank you.

Status: Delivered
Comments
Regular Visitor

Hi,

Personally i felt it very hard to use power BI mobile apps because of so many things.

i would suggest you to incourage your clients to use laptops or atleast Tablets.

 

 

 

Moderator

Hi @danielmillion

 

Would you please share some screenshots to clarify "we have serious problem where the reports zoom in and out automatically and very aggresivly"? 

 

Do you run Power BI mobile app iOS version or Android version? 

 

Please try to create a report with portrait layout then test again: https://docs.microsoft.com/en-us/power-bi/desktop-create-phone-report

 

Best Regards,
Qiuyun Yu 

Frequent Visitor

Thank you guys for the respond, 

I cannot upload images because it will just be an image of zoom in and out.

Every tap on the phone zooms in to the report.

It is impossible to view the reports through mobile.

Moderator

Hi @danielmillion

 

I would suggest you create a support ticket to let engineers look into the issue on your side. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu 

Moderator
Status changed to: Delivered