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PaceDashboards

Added Visuals not working

Submitted on ‎11-24-2021 05:24 AM Submitted by on ‎11-24-2021 05:24 AM
Hello,   I have a report that drill I use to Drill Through to another report. If I do this some visual/widgets go missing but if I go direct to the report they show. An example of such an visual is the Sunburst and the Timeline. Please help Thank you. ... View more
Status: Investigating

Hi,

Would you like to post a download link of the pbix file with this issue without the sensitive data if it’s possible and we can help you to check if it’s an existing issue in the Power BI?

 

What’s more, I think it will be very helpful if you can post the download link of a video that can reproduce the issue.

 

I also suggest you to make sure you have updated to the latest version of the Power BI desktop.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

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smoustakas

Completely blank/white window

Submitted on ‎11-24-2021 05:11 AM Submitted by on ‎11-24-2021 05:11 AM
Hello,   I am trying to startup my power bi desktop app but as soon as it opens i only get a completly black/white window. No buttons, no menu, no errors. Some keyboard shortcuts are working so this means that the application is working properly but it is not rendering.    Tried with different .pbix and with new ones, so it is not a report related issue.    Uninstall and install different version ( 32-bit , 64-bit, older version, version via MS store ) nothing fixed the issue.  Some times, i get an unknown error message (after 2 hours of waiting) and the information i get on clipboard are the below:   Feedback Type: Frown (Error)   Error Message: script invocation returned error message. script : BI.Shell.InterOp.ExplorationClient.instance.getReportViewSettings(false), message : Uncaught ReferenceError: BI is not defined @ about:blank:1:0   Stack Trace: System.Exception    at Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowserBase.<InvokeScriptAsync>d__24`1.MoveNext() --- End of stack trace from previous location where exception was thrown ---    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)    at Microsoft.PowerBI.Client.Windows.ReportViewClientHost.<GetReportViewSettingsFromClient>d__73.MoveNext() --- End of stack trace from previous location where exception was thrown ---    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)    at Microsoft.PowerBI.Client.Windows.ReportViewClientHost.<GetDocumentContent>d__80.MoveNext() --- End of stack trace from previous location where exception was thrown ---    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)    at Microsoft.PowerBI.Client.Windows.Report.<CommitUIState>d__72.MoveNext() --- End of stack trace from previous location where exception was thrown ---    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)    at Microsoft.PowerBI.Client.Windows.Services.AutoRecoveryManager.<>c__DisplayClass84_0.<<PerformAutoSave>b__1>d.MoveNext()   Any solutions?  Thank you 🙂 ... View more
Status: Investigating

Hi @smoustakas 

 

May I know what's the version of your Power BI Desktop?

Have you ever tried to install your Desktop from Microsoft Download center  according to the bit of your operating system?

If you directly click on its shortcut icon, will it be opened and rendered properly?

 

Best Regards,

Community Support Team _Caiyun

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8 Comments (8 New)
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giadacamiletti

Cannot load share Power BI data model

Submitted on ‎11-24-2021 02:03 AM Submitted by on ‎11-24-2021 02:03 AM
Goodmorning,   When I try to open a share Data model this type of error appears. I've shared the data model also with other accounts and it works in all of them except this one.   How can I proceed? Any ideas?   Thank you and best regards,   G ... View more
Status: Investigating

Have found this information based on the error message:

User is trying to access model with Id='xxx' which has cloud RLS enabled, but they have no roles associated with them.

 

Please check your RLS settings about the report and make sure users who want to visit this report have the right access.

 

Best Regards,
Community Support Team _ Yingjie Li

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nicolas_dermien

Error message "Microsoft SQL: Incorrect syntax near the keyword 'use'." is back

Submitted on ‎11-24-2021 02:00 AM Submitted by on ‎11-24-2021 02:00 AM
Error message is back in version Version: 2.99.621.0 64-bit (November 2021).   No error message in version Version: 2.98.683.0 64-bit (oktober 2021)   The error is popping up during data refresh. ... View more
Status: Investigating

Hi @nicolas_dermien 

 

May I know whether you have input a SQL Statement when you connect to your SQL Server data source? If so, maybe you can refer the solution here.

 

Best Regards,

Community Support Team _ Caiyun

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1 Comment (1 New)
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Chiclet slicer disappeared in Power BI apps from yesterday

Submitted on ‎11-24-2021 01:08 AM Submitted by Anonymous on ‎11-24-2021 01:08 AM
Hi Team,  Chiclet slicers appear as normal in Power BI Desktop and in the report in the Workspace,but not showing in the published app from yesterday. We have re-uploaded a report and re-published app but the issue still persists. We have tried to 'Reset to Default' option and tried in Google and Edge as well. Could you please help us resolving this issue. ... View more
Status: Accepted

Hi,

According to my research, this issue is a known issue and has been displayed on the support page of the Power BI. This issue was planned to be fixed in 2021-11-24 and you can check to make sure if the issue has been fixed till now.

vrobertqmsft_0-1637809286534.png

 

Also, a similar issue has been reported internally, ICM: 273587832

 

Best Regards,

Community Support Team _Robert Qin

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1 Comment (1 New)
Johan_Flikweert

The Azure Cost Management API

Submitted on ‎11-23-2021 11:26 PM Submitted by on ‎11-23-2021 11:26 PM
The Azure Cost Management API is giving issues on the table Reservation Summaries.   ... View more
Status: Accepted

According to the technical infomation, have found some information about this issue and got that a simliar issue had been submited internal(ICM: 269219200) due to 400 error code.

 

Would update here as soon as possible if there is any progress about this issue.

 

Best Regards,
Community Support Team _ Yingjie Li

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3 Comments (3 New)
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weiqit

Text filter not working?

Submitted on ‎11-23-2021 08:29 PM Submitted by on ‎11-23-2021 08:29 PM
Have been having issues with text filter, tried redo-ing the tables and still did not work. When keying in the data i want to search for in a column of unique values, the table refreshe but still shows the entire column how do i go about fixing that? tried searching for solutions online and still not working. ... View more
Status: Delivered

Hi @weiqit 

 

That's great! And thanks for your reply!

 

Best Regards,

Community Support Team _ Caiyun

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3 Comments (3 New)
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Unable to Sign in to ArcGIS Account w/ Microsoft Power BI Desktop

Submitted on ‎11-23-2021 07:52 PM Submitted by Anonymous on ‎11-23-2021 07:52 PM
I'm having an issue with Microsoft Power BI Desktop. I'm unable to connect to my ArcGIS account. I was able to log in last week but am unable to do so now.  I've done my research and attempted to uninstall, redownload (tried an earlier version), install, and clear cache, among other things.  Nothing I attempt appears to work. The login text field is frozen, preventing me from entering my credentials. However, the text field unfreezes if I select the ArcGIS Enterprise login option (see attached image).   Can anyone assist?   ... View more
Status: Investigating

Hi,

As far as I’m concerned, to use the standard ArcGIS for Power BI visualization included with Power BI, there's no need to sign in. You can just drag a location field into the Location field well to start creating a map.

 

If you open a report that contains a map created with premium or secure content, the map displays a blocking pane and you must sign in using a valid ArcGIS account to view the map content.

 

For more info, please refer to these two links:

https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualizations-arcgis

https://doc.arcgis.com/en/power-bi/get-started/sign-in-to-arcgis.htm

 

Best Regards,

Community Support Team _Robert Qin

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1 Comment (1 New)
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Unable to Sign in to ArcGIS Account w/ Microsoft Power BI Desktop

Submitted on ‎11-23-2021 07:22 PM Submitted by Anonymous on ‎11-23-2021 07:22 PM
I'm having an issue with Microsoft Power BI Desktop. I'm unable to connect to my ArcGIS account. I was able to log in last week but am unable to do so now.  I've done my research and attempted to uninstall, redownload (tried an earlier version), install, and clear cache, among other things.  Nothing I attempt appears to work. The login text field is frozen, preventing me from entering my credentials. However, the text field unfreezes if I select the ArcGIS Enterprise login option (see attached image).   Can anyone assist?     ... View more
Status: Delivered

Currently this issue has been fixed by the latest version of Power BI Desktop, please update and check it again.

 

Best Regards,
Community Support Team _ Yingjie Li

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2 Comments (2 New)

Line chart automatically zooming in and changing font size when clicking or hovering mouse on it

Submitted on ‎11-23-2021 03:08 PM Submitted by Anonymous on ‎11-23-2021 03:08 PM
Hi there, My report was running without problem before yesterday 24/11/2021, but somehow, from yesterday, my report will zoom in and get bigger font size when clicking or hoving mouse on the line chart. please see below screen shot, first one is normal and expected one, but the second one is incorrect. thanks in advance.   Cheers   Screen shot-1 Screen shot-2   ... View more
Status: Accepted

Hi,

A similar issue has been reported internally, so stay tuned. ICM: 274100968

 

I will update here once I get any information.

 

Best Regards,

Community Support Team _Robert Qin

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5 Comments (5 New)
Priesty101

Idea or Issue??

Submitted on ‎11-23-2021 02:10 PM Submitted by on ‎11-23-2021 02:10 PM
Why does the "Report an Issue" take you to a page that only allows you to suggest ideas.  Am I the only one that finds this odd?  ... View more
Status: Investigating

Hi @Priesty101 

 

May I know what kind of operation you have performed when you get this prompt? Normally, we provide Community, Ideas and Support to help our customer on their issue. You can mainly report your issue in Community or Support. If you need a feature that we don't support currently, you can report it in Ideas.

vcazhengmsft_0-1637717953235.png

 

Best Regards,

Community Support Team _Caiyun

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Itisaduck

Power Bi Dataflow Connector - Option for no gateway bugged

Submitted on ‎11-23-2021 01:43 PM Submitted by Advocate I on ‎11-23-2021 01:43 PM
Hello,   There were som issues with the Power Bi Dataflow connector not being avaliable in the UI, however it seems that when they put it back they limited its use. It wont work without a gateway.   Since my dataflow is just a computed entity pulling data from an existing dataflow in the same workspace, no gateway should be needed, but whenever i press "sign in" the MS login window very quickly pops up and closes again and i get the following error:   Please let me know when this will be fixed, since im currently using the Power Platform Dataflow connector instead but this does not allow linked entities to be refreshed sequencially, so i have to put refresh timers on all affected dataflows.   Best regard O   ... View more
Status: Accepted

Similar issue had been submited internal(ICM: 264571211) and got resolved. You can try the workaround from PG team:

Go to gateway settings page -> check for "power bi data source extension" as data source -> try deleting it. Then try to create a new dataflow.

 

Best Regards,
Community Support Team _ Yingjie Li

 

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tpar394

Powerbi Visuals timing out

Submitted on ‎11-23-2021 12:41 PM Submitted by on ‎11-23-2021 12:41 PM
I am having issues with some of my visuals timing out online. When I load the data on Powerbi Desktop everything is fine. How can I resolve this issue. ... View more
Status: Investigating

Hi @tpar394 

 

May I know what is your data source and which connectivity mode you are using?

What visuals you are using when you get this issue?

Did you use any Calculated column or Measure to create your visuals?

 

Best Regards,

Community Support Team _Caiyun

 

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lenu

Microsoft Authentication Not Working for Snowflake Connection in Power BI Desktop Nov 2021 version

Submitted on ‎11-23-2021 10:06 AM Submitted by on ‎11-23-2021 10:06 AM
Hello,   We are having an issue with the newest update to Power BI (November 2021).   We have been connecting to Snowflake using our Microsoft Account through SSO for months without issue but when this new update was pushed through, we lost the ability to connect to Snowflake. It fails to authenticate even if we are signed in. The issue does not happen with the October 2021 version, only the November 2021 version. This has been tested with multiple users and the issue is only happening when we connect using our Microsoft Account.   Is there any workaround for this or an idea if this will be fixed?    ... View more
Status: Investigating

Hi @lenu 

 

As of now, we have received several issues related to authenticate to data source in November 2021 Power BI Desktop. This issue is mainly caused by the change of infrastructure of Power BI Desktop and this update should be checked in your Options by default. Please try these workarounds.

1 Uncheck Power BI Desktop infrastructure update and then try again

vcazhengmsft_0-1637719607776.png

2 Check this option, but install WebView2 Runtime on the machine installed Power BI Desktop and then try again

3 Downgrade to October 2021 Power BI Desktop 

 

Best Regards,

Community Support Team _Caiyun

 

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rjhartop

Tooltip reverse order of chart

Submitted on ‎11-23-2021 07:03 AM Submitted by Helper II on ‎11-23-2021 07:03 AM
The same as issue as posted below, though it does not appear solved even though it is marked as such:   https://community.powerbi.com/t5/Desktop/Stacked-Area-Chart-Legend-amp-Tooltip-Order-Reversed/m-p/1810811#M704607   The tooltip and legend order of the chart in my use case is sorted by the name of the legend name items. ... View more
Status: Investigating

Hi,

As far as I’m concerned, the response that was marked as solved can tell you the reason why it’s not achievable, I suggest you to go to the Power BI Idea to submit a new idea so that people with the same idea can vote for you. I will also vote for you.

vrobertqmsft_0-1637746205886.png

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

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Markus_R

Not able to add datasource to gateway

Submitted on ‎11-23-2021 06:51 AM Submitted by on ‎11-23-2021 06:51 AM
Hi,   we have a standard-gateway running and since today im unable to add new datasources.   The gatway is on the october-version and all currently configured sources are working well. When trying to add a new File to the gatway i get the following message:   It basicly says: "Error in the Gateway" "Wrong Parameter"   Can somebody help me with this?   Best regards, markus   ... View more
Status: Investigating

Hi,

I think you can follow this link to make troubleshooting for adding data source to your on-premise gateway:

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot

 

Best Regards,

Community Support Team _Robert Qin

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3 Comments (3 New)
0 Votes

Get CSV text file issue

Submitted on ‎11-23-2021 06:46 AM Submitted by Anonymous on ‎11-23-2021 06:46 AM
Recently when i tried to execute Get File for CSV/Text file, it is stuck forever at establish a connection. What can be done to fix this ? This is the version i am using:   Version: 2.99.621.0 64-bit (November, 2021)   ... View more
Status: Delivered

Seems like you have connected to multiple tables into one report under import mode which would cause the much longer loading time and even got stuck when you connect to new .csv files.

 

For import mode, upon load, all of the data defined by those queries will be imported into the Power BI cache. Too much large file would have lower performance like this issue, after you disable 'Enable load' for some tables, it got mitigated, that's an available way to optimize it.

 

About more options to optimize the data model and performance under import mode in Power BI, you can rerfer these articles and documents which would help you better:

  1. Data reduction techniques for Import modeling 
  2. Power BI Performance Optimization Tips 
  3. Import v Direct Query: Here's What You Need to Know 

 

Best Regards,
Community Support Team _ Yingjie Li

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rajeevsingh

Line and Clustered Column Chart: Power BI Desktop data sorting and Power BI Service sorting issue

Submitted on ‎11-23-2021 06:04 AM Submitted by on ‎11-23-2021 06:04 AM
Hi,   I am using 'Line and Clustered Column Chart' in Power BI desktop with sorting of line value, when I am publishing to Power BI Service sorting is getting changed automatically by some other field. In power BI service sorting with Line value is not available. Please connect me to get more detail on the same. ... View more
Status: Accepted

Hi @rajeevsingh 

 

We got feedback from product team said that it's a known issue and they are working on fixing it. But it spends some time to deploy it to the product environment. After that, all customers using combo charts can sort combo chart by line values. I will follow up the deployment and will sync here once it done.

 

Best Regards,

Community Support Team _Caiyun

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2 Comments (2 New)
bh65

"Chiclet Slicer" in Power BI App is blank since this week

Submitted on ‎11-23-2021 01:38 AM Submitted by Advocate I on ‎11-23-2021 01:38 AM
I have an issue with the visual "Chiclet Slicer" in reports bundled in a Power App. The report published in Power BI Service shows the visual: But the same report published in Power BI App look like this: The Power BI App worked fine since months, but is broken since this week. ... View more
Status: Delivered

Currently this issue about custom visual display seems to be fixed. Now it works fine in my side.Please check it again in Power BI Service.

 

Best Regards,
Community Support Team _ Yingjie Li

 

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14 Comments (14 New)
KatieH

Tooltip not appearing when hovering over filters

Submitted on ‎11-23-2021 12:42 AM Submitted by Advocate IV on ‎11-23-2021 12:42 AM
When you hover over an option in a drop down filter, the tooltip showing the full option no longer appears.    It still works fine in Desktop. ... View more
Status: Delivered

Get feedback from product team, they have a fix on this issue. Fix has started to deploy into production environment region by region.

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