New Idea

Service Painfully Slow -- 07/30/2018

Status: New
by kcantor Super Contributor on ‎07-30-2018 05:37 AM

Reports are extrememly slow to load. The models refreshed but each page takes nearly a full minute to load or time out while loading the visuals.

Reports are not working in the service

Status: Needs Info
by Steffen Frequent Visitor on ‎11-17-2017 05:15 AM

For the last 30 minutes it has not been possible to show reports in the service. They are just loading and never finishes. I have tried with reports from different sources, so the problem is in the Power BI Service. 

 

Can someone fix this ASAP? I'm based in northern europe.

Status: Needs Info

There was a similar issue last year. It seems that has re-occured.

 

https://community.powerbi.com/t5/Issues/Bug-Trying-to-Publish-in-the-service-without-saving-the-file...

 

When I attempt to publish a report and have not signed  into the Desktop yet, a command prompt box appears then disappears and Power BI crashes. Also, it seems that   after the January 2018 update, Power BI requires to re-signin for each report created prior to installing the  update.  Normally after I have  already signed in, Power BI will not request for  another  signin the next time  I open the same report. 

Status: Accepted

Yesterday, all my datasets were refreshing just fine but today nothing happens.

- The automatic refresh hasn't done anything.

- When I press "Refresh now", I get a "popup" saying "preparing refresh" for a split second and then nothing happens.

 

The only way to update the data is to refresh the Desktop version and then upload it. 

 

I have datasets connection to an on-premises database and one connecting to a sharepoint site.

- The on-premises connection usually works perfect, but now nothing happens.

- The sharepoint connection usually brings up an error,  if I try to refresh, but now nothing happens (I just tried it this time as a test, as it usually doesn't work automatically).

 

Can you please help troublefinding - It seems like an issue on you online portal somehow.

 

Thanks in advance.

 

// Tommy

Status: Delivered

Yesterday everything was working fine. This morning (11-07-2018) an update to the Power BI Service has broken the new Custom Tooltips (using tabs as Tooltips) along with the Horisontal Slicers/Buttons which are yet again broken.

 

Microsoft please fix as soon as possible! This is yet another example of how an update to the Power BI Service that we as customers have no way of preventing breaks our current production reports.

Status: Accepted

Table Preview not scrolling to top when filtered by other visuals

Status: Accepted
by hoonybro90 Frequent Visitor ‎07-05-2017 03:01 PM - edited ‎07-05-2017 03:06 PM

I have noticed that the preview table is not scrolling to the top when it is filtered by using another visual.

the table is refreshed and i can see the scroll bar getting smaller as it fetches the table but it does not seem to visualize it at the top of the list.

I have about 700 entries in the table coming from a live tabular model connection.

Has anyone else noticed this?

 

Thank you

Status: Accepted

Search Box on Slicer Missing

Status: Accepted
by MikeThibs Regular Visitor on ‎01-05-2017 04:39 PM

Hello,

     The Search Box on the Slicer Visualization seems to have a bug when a PBIX file is loaded to the Power BI Service. This issue is affecting the drop-down format of a Slicer. Also it seems to only affect Slicers with a larger amount of items. When there are 2 or 3 items in the slicer the search box will appear however if there are 20 plus or more items it is not working. I've tried several different browsers, so I don't believe that is the issue. Below are screenshot showing the search box has been enabled and the missing search box when you select the drop down. Please help!!! We're on the verge of rolling out hundreds of new Power BI accounts and this is a serious issue when you have large slicer needs.

 Search On.jpgSearch Not Showing.jpg

 

 

Status: Accepted

As per the title all basic date slicers are stuck in the US date format and cannot be changed. My regional setting are set to UK and changing this around does not fix the issue.

Status: Accepted

Power BI Service Filter vs Desktop (CSS bug?)

Status: Accepted
by ksabi Frequent Visitor on ‎07-16-2018 01:26 AM

Hello, 

 

Since the last week, i have noticed that the hehavior (css Style) of my filters on power bi service has changed. 

The problem is illustrated in the image below : 

Power BI filter Bug.png

 

In PBDesktop, the selected item in my filter is in black. I had the same behavior on Power BI Service but, since the last week the back-ground color of the selection has disappeared.  

  

I remeber i had the same issue last year. 

 

Regards, 

ksabi

Status: Accepted

Invalid Credentials on Scheduled Refresh

Status: Accepted
by paulopaim Frequent Visitor on ‎11-21-2016 05:05 AM

I'm having the problem below, I've put the credentials again, but the error continues.

 

powerbierror.PNG

Status: Accepted

Lately while I was maintaining the published reports from the Power BI desktop; noticed that after save, when I clicked on the Publish button, it calls the sqldmper.exe (the command window) and crashes; sometimes hanged and had to kill the task.

Then I noticed PBD keeps logging me out during publish, calls that sqldmper.exe and after crash, have to relogin and publish till now.

I believe there's a bug in latest update; I am running the january 2018 update.

 

Is anyone else facing the same issue?

 

Thanks,

K3

Status: Accepted

Hi everyone,

 

Since the latest PBI service update the Chiclet visual is not working within published reports. The issue has been raised in the Community forum but yet to be resolved:

 

https://community.powerbi.com/t5/Service/Slicer-works-on-Desktop-but-not-well-Online/m-p/242274/high...

 

From initial testig this is what we have found:

 - various versions of the visual work within PBI Desktop (also variety of versions) but whenever published doesn't work as it should

 - when published online the visual doesn't refresh the other affected visuals (instead it either does nothing, displays the wrong information, or requires a different visual to be clicked before it is refreshed)

 - only under one circumstance were we able to get it published correctly (that was to an account we created years ago in O365 - all other accounts, including new accounts created in O365 today, fail to load the visual properly)

 - the visual works fine within the Windows 10 PBI App

 - the issue (that we have kown about) has been ongoing for the past few days - corresponding with the latets PBI Service update

 

Any help would be much appreciated as we have over 50+ reports using this visual and it's quite an embarassing to have to explain to users/customers we're not sure why or when the issue can be fixed.

 

Thanks

 

Jarrod

For some reason some of my reports (published about 1,5-2 weeks ago) has suddenly a change in background color on the report canvas from the background color I have set in the PBIX to a dark grey + the background surrounding the report canvas has also gotten this dark grey color. It has also happened to some of the visualizations bakgrounds for one of the published  reports. 

 

I have not made any changes to the PBIX or in the service since publishing these files, so this seems to be a bug. 

 

bug2.pngBackground has changed for background surrounding canvas and for two viz on the report page

 

bug pbi service background1.pngGrey report canvas in PBI service

Status: Needs Info

I seem to be having issues with the recent Power BI update (December 2017), whereby when invlaid relationships are trying to be established between two tables Power BI exits with no warning.

Status: Accepted

errorJPG.JPG

I'm getting this error since yesterday on a new dataset. It is a simple excel file table. I've done the following.

Signed out of Power BI Desktop and back in

Got the latest personal gateway

turned the gateway service off / on

republished multiple times during this process.

 

Others seem to be having the same issue. see thread here

There is a current support site error message, but it is specific to SharePoint as a data source only.

Status: Accepted

DirectQuery Refresh Broken update january 2018

Status: Accepted
by Goofr Regular Visitor on ‎01-09-2018 08:11 AM

Hi,

Seems to me there's a bug in the new January update.
I have a report using DirectQuery, and when I refresh my model it keeps saying:
"Connecting to tables from more than one database isn't supported in DirectQuery mode.".
If I rollback my installation to PBI December, the refresh works, as I don't have multiple datasources in my model.


Thanks in advance.

 

Frank

Status: Accepted

Not able to open PBI file (even new blank one)

Status: New
by JorisVoorn Frequent Visitor on ‎03-16-2018 04:51 AM

After instalation of PBI Desktop update (March) I am not ableto open any PBI file (even new blank one). I tried to repair PBI desktop via Control PAnel, reinstall back to rpevious verison, change x64 bit to x32 bit version, but nothing worked. 

 

Error messages varies based on PBI file that i am trying to open, below is one of the error logs that PBI shown me after PBI failed. Sometimes is error message only announcement that PBIDesktop is not able to load data modle and nothing else (what is kinda strange when this error message appear during opening of blank PBI file...

 

Feedback Type:
Frown (Error)

Timestamp:
2018-03-16T11:34:23.0617108Z

Local Time:
2018-03-16T12:34:23.0617108+01:00

Session ID:
a986f59a-fb3f-477b-852e-f5c8a5ebf5a6

Release:
March 2018

Product Version:
2.56.5023.942 (PBIDesktop) (x64)

Error Message:
Couldn't load the model schema.

OS Version:
Microsoft Windows NT 10.0.16299.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 461308]

Peak Virtual Memory:
35.5 GB

Private Memory:
1.08 GB

Peak Working Set:
1.06 GB

IE Version:
11.309.16299.0

User ID:
f140123a-0dfa-4434-8f7c-e25e9a0abb0a

Workbook Package Info:
1* - en-US, Query Groups: 5, fastCombine: Enabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\v-pavsch\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot360440546.zip

Performance Trace Logs:
C:\Users\v-pavsch\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_EnableReportTheme
PBI_numericSlicerEnabled
PBI_SpanishLinguisticsEnabled
CustomConnectors
PBI_AdobeAnalytics
PBI_qnaExplore
PBI_variationUIChange
PBI_customVisualsGallery
PBI_canvasTooltips

Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
125%

Supported Services:
Power BI

 

When I try to update a content pack, (in app.powerbi.com, cog -> View Content Pack ->  Edit (an existing content pack) -> click UPDATE button), I see an error message that begins "The following groups have failed validation..." This happens with all of my content packs, even when there are only 5 members of the workspace that the content pack is publishing to, and all members are definitely still current staff members. Any ideas?

Status: Accepted

Dear Teams, 

 

My few reports recently are lost the images i inserted in and Lost the Color Background. 
the background turn Black while i used Red, 

It looks okay on the power BI service and desktop , but severely not okay on Publich link embaded. 

Anyone can help me how to settle this ? This bugs looks annoying on the report. 

 

thanks for your support so far.  

Status: Accepted

Invalid credentials on Sharepoint folder

Status: Accepted
by csabil Frequent Visitor on ‎11-22-2016 10:46 PM

Since yesterday I'm having an issue connecting to an excel file in a Sharepoint folder. It was already working, but I made some changes and republished it. Refresh works fine in Power BI Desktop, but online. It seem it's trying to connect to a Sharepoint list, instead of folder. I have an other report connecting to an other excel file in the same folder and it works fine. Could this be connected to the issue in North Europe? I'm in that datacenter.

 

Capture.PNG

Status: Accepted