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Status: Investigating

Hi @jaykayelsemicol ,

I tried again and still can't reproduce the problem, also haven't found ICM reported internally. If the problem persists, I suggest you create a support ticket, it's free for pro user and a dedicated engineer will come to dig the problem for you.

 

Best regards,

Community Support Team_yanjiang

Status: Investigating

Hi @SMHolck @mixieho ,

 

I will check with the internal team. Once I get a reply, will sync you here. Thanks for your understanding!

 

Best Regards,

Community Support Team _ Caiyun

Status: Investigating

Hi @sebadb9 ,

 

We've seen that you've submitted support tickets, and ticket engineers have more authority to handle these issues than we do. Sorry for the bad experience, but the best way to address this issue at this stage is delete your dataset/report in the service and publish a new one. It’s by design.we see that you are not very satisfied with this solution and the product will continue to be optimized.

 

It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution from ticket engineer.

 

Best Regards,
Community Support Team _ Caitlyn

Status: Investigating

Hi @RyanBentham ,

 

If you would like to suggest some feature improvements. I have found users with similar needs to you here Ideas (powerbi.com) , you may vote the idea and comment  to improve this feature. It is a place for customers provide feedback about Microsoft Office products . What’s more, if a feedback is high voted there by other customers, it will be promising that Microsoft Product Team will take it into consideration when designing the next version in the future.

 

Best regards,

Community Support Team Selina zhu

Status: Investigating

Hi @cristianml,

 

Please rollback to previous version of PBI Desktop. If you coundn't do that, please reach support engineer by support ticket for further help.

 

Previous monthly updates to Power BI Desktop and the Power BI service - Power BI | Microsoft Docs

 

Best Regards,    

Community Support Team _ Caiyun

Status: Investigating
Status: Investigating

Hi All ,

 

If your tenants are located in these clusters, you are experiencing some issues with using Power BI service. Just as the comms displayed in the Service Outage/Degradation section in Power BI Support(https://powerbi.microsoft.com/en-us/support/), there is an outage for the following clusters. Product team has engaged and they are fixing this issue. Please be patient for the fix.

vcazhengmsft_0-1645666333703.png

 

If your tenants are not resided in these clusters, please try the step: Clear browser cache and resign to Power BI service.

 

Best Regards,

Community Support Team _ Caiyun

Status: Investigating

Hi @Fenalytics,

 

We don’t see any statement or known issue said that it’s a bug. If this issue is urgent for you, you could consider submitting a support ticket in Power BI Support if you are a Pro user. Then, there will be a support engineer to help you troubleshoot on this issue.

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,    

Community Support Team _ Caiyun

Status: Investigating

Hi  all,

 

Please check whether the data amount refreshed quite large so it caused the long time refresh. If your model is very simple, please try to refresh your dataflow with on-demand refresh to see whether you will have same issue or whether this issue is happening at a relative fixed time.

If your dataflow refresh issue is not caused the above reasons and you are a Pro user, please consider getting direct help from the technical team of Microsoft by support ticket. They will have a remote session with you to troubleshoot on this issue.

For how to create a support ticket, please refer to this blog: https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

Power BI Support: https://powerbi.microsoft.com/en-us/support/

 

It couldn't be better if any of you post the root cause and solution of such issue here once you get them from technical team to help others who may encounter similar issue. Thanks in advance!

 

Best Regards,

Community Support Team _ Caiyun

Status: Investigating

Hi @BRNS 

It sounds like you are trying to refresh a Power BI dataset that includes a calculated table that depends on another table that uses Direct Query mode to connect to an Analysis Services data source. Unfortunately, Power BI does not currently support refreshing datasets that include calculated tables that depend on tables using Direct Query mode.

One solution you could consider is to change the source data for the calculated table so that it does not use Direct Query mode. This would allow you to refresh the dataset, but you would need to find a way to incorporate the data from the Direct Query source into the calculated table using other means, such as using Power Query to merge or append the data.

Another option is to use a separate dataset for the calculated table, and then use a measure or a report-level filter to control the data displayed in the report based on the data in the calculated table. This would allow you to refresh the main dataset without affecting the calculated table.

It's also worth noting that Power BI recently introduced the ability to refresh datasets that include calculated columns, so you may want to consider using calculated columns instead of a calculated table if that meets your needs.

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi @Gauteweb 

I created a dashboard based on my report , then hide my report in app ,but I can see the dashboard in app normally . Maybe you can clear your broswer cache and update again .

Recording 2022-09-02 at 13.57.35.gif

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi all,

 

The product team have been aware of the issue and the engineers will do their best to resolve it.

 

“We are working on the fix. Meanwhile you can try disabling the Multimonitor DPI by setting
System / Environment variables / User vairables / Add 

PBI_PerMonitorDpiAware = 0

vcaitlynmstf_0-1677635013443.png

 

 

 

And then restart the Power BI Desktop.”

 

Power BI Desktop February 2023 DPI Scaling Problem - Page 2 - Microsoft Power BI Community

 

Best regards.
Community Support Team_ Caitlyn

 

Status: Investigating

HI @adnyk 

I created a new slicer in Desktop, selected 2023, and then published to Service, with the new slicer selection remaining the same as before.Do you have any other filters set up besides slicer, or can you provide your sample for testing?

How to provide sample data in the Power BI Forum - Microsoft Fabric Community

vyetao1msft_0-1700812766614.png

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi @tzubenigni 

I tested in my Dekstop and Service , it is normally in Service . What is your Desktop version ?

Ailsamsft_2-1676943896452.png

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi @rfonash_vntg ,

 

Please check the screenshot of my test below, I wasn't able to reproduce your problem. Is there a problem with my reproduction steps, can you provide a sample pbix or a detailed reproduction step? (Please be careful not to include sensitive information)

 

My test browser :MS Edge

 

vcaitlynmstf_1-1679295432252.png

 

vcaitlynmstf_0-1679295414496.png

 

 

Best regards.
Community Support Team_ Caitlyn

 

Status: Investigating

Hi @hitesh1607 ,

 

According to your description, it would be great if you could provide a screenshot of the problem.

(Please move your sensitive data)
There is some additional information wanted to know if your visual contains measure and what data source you are using?

 

Best Regards,
Community Support Team _ Caitlyn

Status: Investigating

Hi all,

 

I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

Status: Investigating

Hi @Tiemen ,

 

I found that there are users in other threads with a similar problem to your feedback, but it is not reproducible in my case, I will continue to investigate the issue and will feedback here once I have any progress.

Datasets in Admin Monitoring workspace fail - Microsoft Fabric Community

 

 

Best regards.
Community Support Team_Caitlyn

Status: Investigating

Hi @grrly 

1.Could please let us know if you are facing the processing issue with only scheduled refresh or is it happening with on-demand refresh as well ?

2. Are you facing this issue with this only dataset or with other dataset's aswell?

3. Did you try to restart your gateway server ? What is your gateway version ?

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi @caramcfarlane 

 

Thanks for your reply! You may upload your screenshot by Insert photo option.

vcazhengmsft_0-1637138187223.png

For your issue, since I couldn't repro it, I would suggest you opening a support ticket by Support | Microsoft Power BI. There will be a support engineer assigned to you to  help you on this issue.

 

Best Regards,

Community Support Team _Caiyun

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