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Idrissshatila

filter pane values in service are showing in black when the page color is dark

Submitted on ‎04-08-2024 11:04 PM Submitted by Super User on ‎04-08-2024 11:04 PM
I noticed that couple of users have posted about having the values in filter pane on service showing in black when using a dark theme, this is preventing from the ability to see the values to be selected.   ... View more
Status: Accepted

Hi all ,

This issue will be fixed in the second half of April, so please be patient. Thank you all for your cooperation!

 

Best Regards,
Community Support Team _ Ailsa Tao

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21 Comments (21 New)
Idrissshatila

Apply and close is not visible in Customize current them

Submitted on ‎03-28-2024 12:57 AM Submitted by Super User on ‎03-28-2024 12:57 AM
I've noticed several posts in the community reporting an issue in the custom theme section where the "Apply and Close" button is missing from the page. @MohitParihar @confusedUser1 @Dojima  ... View more
Status: Accepted

Hi @Idrissshatila ,

 

We have reported this issue and submitted it to the product team.
They have been aware of the issue and the engineers will do their best to resolve it.

This issue is expected to be fixed in the next release.

I will update here if there is any progress, thanks for your patience. 

 

Best regards.
Community Support Team_ Caitlyn

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8 Comments (8 New)
Jlindsey00

Error in SQL server SSL Certificate Connection Since February '24 Release

Submitted on ‎02-26-2024 06:47 AM Submitted by on ‎02-26-2024 06:47 AM
Since the Power BI Feb 2024 release, all of the reports in our workspaces have had this SSL error: "The server name provided does not match the server name on the SQL Server SSL certificate ... " Everything was working fine and then all of a sudden this error showed up across our workspaces   Some notes and highlights: We use Azure sql databases No credentials were changed before this error occured and none have changed since I have double checked the credentials and the server names match both in the desktop and in the service The error occurs both on desktop and in the service We connect through a sql privatelink (servername.privatelink.database.windows.net) and use a VNET data gateway That gateway has not changed We tried disconnecting from the VNET data gateway and using an on-prem gateway, no luck connecting either We can connect to our Azure sql dbs with any other method directly in SSMS through excel In web apps we use Any idea what could be going on?   Thank you! ... View more
Status: Accepted

Hi @Jlindsey00 

We have seen on the internal platform that other engineers have reported this issue and submitted it. 

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!

 

Best Regards,
Community Support Team _ Ailsa Tao

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22 Comments (22 New)
Hazenm

Column / Calculated Table Rename Bug

Submitted on ‎02-29-2024 08:43 AM Submitted by Advocate II on ‎02-29-2024 08:43 AM
Recently / within the last one or two weeks while modifying reports, I have run into a bug where I'm modifying a calculated column and try to save the changes and I get an error saying  "Rename Column   The name 'X' is already used for a column the table 'y'. Choose a different name."    I'm modifying any column that already exists, so I cannot save any changes on that column.  Even worse: if I go to the formula for a calculated table, I try to change or leave the formula box without making any changes, and it gives me this same error about the table name, and it breaks the table completely. I have to quit the application and reopen from my last save.    This doesn't happen every time I open a report, thankfully, but it's happening to me maybe once every other day randomly - I haven't been able to figure out what specific set of circumstances is causing it to happen unfortunately.  ... View more
Status: Accepted

Hi  @Hazenm 

We have seen on the internal platform that other engineers have reported this issue and submitted it. 

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!

 

Best Regards,
Community Support Team _ Ailsa Tao

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10 Comments (10 New)
ann_ng

GA4 Index and length must refer to a location within the string. Parameter name: length

Submitted on ‎12-10-2023 11:16 PM Submitted by on ‎12-10-2023 11:16 PM
I could not import the data from Google Analytics due to this error:   The data still get updated in Edit query but I could not load it to my report. How can I fix this?   ... View more
Status: Accepted

Hi all ,

We have seen on the internal platform that other engineers have reported this issue and submitted it. 

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient ! Thank you for your cooperation !

 

Best Regards,
Community Support Team _ Ailsa Tao

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20 Comments (20 New)
rahulshevde

Power BI Desktop WebView2 crash

Submitted on ‎03-14-2022 12:12 PM Submitted by Employee on ‎03-14-2022 12:12 PM
Power BI is experiencing a problem with WebView2. We need your help to understand and fix this issue. If you are willing to help out, please contact us at pbidesktopwebview2issues@service.microsoft.com ... View more
Status: Accepted

Hi @rahulshevde ,

 

Sorry, but we couldn’t provide any support outside this post. There are several existing ICM(292502976, 294087216) related to WebView2 crash, and product group is investigating on such issue. Will follow up them and sync here once there is update. In addition, please make sure you are using latest version of Power BI Desktop and try different versions of WebView2 at the same time. Thanks in advance!

 

Best Regards,

Community Support Team _ Caiyun

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151 Comments (151 New)
UOLandrewdale

upgrade to power BI premium to attach the report - is intermittently not working

Submitted on ‎01-31-2024 02:05 AM Submitted by Advocate II on ‎01-31-2024 02:05 AM
trying to set up a new subscription to an APP to a Power BI report that is in a Premium Capacity workspace click on subscribe to report - new subscription - attach full report and the PDF and PowerPoint options are greyed out and a pop up says "upgrade to power BI premium to attach the report" the same hapens if I view an existing subscription which already has the option (PDF) selected, but the pop up still says "upgrade to power BI premium to attach the report"   however, if I go to view the list of the reports in the workspace, even without opening one of them, and then I go back to the APP then the attach option works okay   happens to others in the organisation too. I am an Admin for the workspace and the colleague is a member   sorry, posted this to the service forum before I relaised there was a bug forum https://community.fabric.microsoft.com/t5/Service/upgrade-to-power-BI-premium-to-attach-the-report/m-p/3669897#M219372 ... View more
Status: Accepted

Hi  all,

It's a known issue and there is no ETA now . As a mitigation meanwhile, please give user viewer permission to underlying workspace to allow them to create FRA. 

 

Best Regards,
Community Support Team _ Ailsa Tao

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28 Comments (28 New)
MVP68794

Trying to update Power BI App with the new experience

Submitted on ‎08-31-2022 11:48 AM Submitted by on ‎08-31-2022 11:48 AM
Hello,   Since changing my apps to the new app experience that came out on August 24th, 2022 I'm unable to update my apps. Just updating the data in existing reports work, however when I try to add a new report or user to the app, the updated fails on both premium and non-premium workspaces.   Here's the error message I receive: Activity ID: 3c436903-31cc-4deb-acb6-129ce3edaaa0 Request ID: 86792392-0c11-b79d-66e0-0282c9f6d375 Correlation ID: 6e7df13f-9f69-f61a-e3ea-4ca37bbf32a6 Time: Wed Aug 31 2022 14:27:37 GMT-0400 (Eastern Daylight Time) Service version: 13.0.18945.45 Client version: 2208.4.12891-train Cluster URI: https://wabi-us-north-central-j-primary-redirect.analysis.windows.net/   Please let me know if you have any additional questions for me.   Thanks, Morganne ... View more
Status: Accepted

Currently it have been considered as a known issue which would be fixed in early of September, so please stay tuned.

 

Best Regards,
Community Support Team _ Yingjie Li

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66 Comments (66 New)
mpwilliamson

Power BI Service Failing to refresh SharePoint lists - Fine in Desktop -

Submitted on ‎08-14-2023 04:47 AM Submitted by Advocate II on ‎08-14-2023 04:47 AM
https://community.fabric.microsoft.com/t5/Service/Power-BI-Service-Dataset-Refresh-Error-Expression-Error-The/m-p/3378733   There is already an ongoing thread in the Community PBI Service forum but I thought it could do with being here too for visibility.   Symptoms:  SharePoint Online lists meeting certain criteria fail to refresh with error Expression.Error: The column '<ccon>ID' of the table wasn't found.. ID. </ccon>. The exception was raised by the IDbCommand interface. Table: [Table Name]   Refresh in Power BI service was working fine for these reports across multiple tenants until reports running from 9/8/2023 midnight UTC onwards.   Some possible trigger conditions noted in above thread:   V2 connector and empty SharePoint list created before a certain date on SharePoint Teamsite (classic w/o Team)  V2 connector and ID column for the list isn't being imported to the data model (i.e. query filters it out)   I found in the second circumstance as long as the list has data in it you can get it to refresh by including the ID column in Power Query instead of removing it, but empty lists just fail completely.   @sulleyinoz mentioned there is a ticket open with MS about their issues with blank lists, is there any acknowledgement this is a wider issue and is being worked on?   Thanks   Mark   ... View more
Status: Accepted

Update：

 

The issue is already fixed in all regions and clusters. A fix on this issue will be available around the mid-September release.

As a workaround for Power BI Dekstop for now, Customers can add the ID column back to the select statement within the M Query if customers are using ID column in "Table.SelectColumns" - Customers can remove the ID column within the M Query if customers are using ID column in "Table.RemoveColumns" 

 

Best regards.
Community Support Team_Caitlyn

 

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24 Comments (24 New)
rahulshevde

Power BI Desktop WebView2 Out Of Memory

Submitted on ‎03-14-2022 12:03 PM Submitted by Employee on ‎03-14-2022 12:03 PM
Power BI is experiencing a problem with WebView2 running Out of memory. We have identified some of the top causes of this and have the details below. If that does not address your Out of memory problem, contact us at  pbidesktopwebview2issues@service.microsoft.com   Out of Memory cause:  Custom visuals causing memory leak - If you are using any custom visuals and are running into Out of Memory crahses, please try removing the custom visuals to check if it resolves the issue. If it does, please reach out with the visual which was cauing the memory leak so we can address it.  If you are not using any custom visuals and are still running into this, it could be due to having a lot of report pages and visuals per page. This causes the browser heap memory to exceed the 4GB limit and crash. This is sadly a limitation of chromium.  Possible workaround  Limit the number of visuals in the report. The recommendation is to split the report into smaller reports and using cross-drillthrough - Use cross-report drillthrough in Power BI Desktop - Power BI | Microsoft Docs.The cross-drillthrough feature carries through filters when using cross drill through. ... View more
Status: Accepted

Hi @rahulshevde ,

 

Thanks for your sharing about checking WebView2 issue in Power BI Desktop, it would help others who may have the same issue on the commnunity.

 

If anyone wants to help on this issue, you can contact the above e-mail or reply to this post.

 

Best Regards,
Community Support Team _ Caitlyn

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85 Comments (85 New)
AntonioVieira

New Button slicer visual bug

Submitted on ‎02-22-2024 09:27 AM Submitted by on ‎02-22-2024 09:27 AM
After updating my power bi, my new button slicer is having visual problems. I dont know if its a bug in the new update or i do something in options. When a select one category button others categories button gets weird. this is after i update my power bi desktop this is how buttons looks before update sorry for my bad english, can anyone help me? ... View more
Status: Accepted

Hi  @AntonioVieira 

I tested with 2.126.927.0 64-bit (February 2024) and 2.124.2028.0 64-bit (December 2023) , it is normally in December version . I have submitted this issue to ICM , I will come back with updates if there is any progress .

vyetao1msft_0-1709025525498.png

 

Best Regards,
Community Support Team _ Ailsa Tao

 

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5 Comments (5 New)
lucilehan

Power BI Server Issue - Subscription and Report Performance

Submitted on ‎03-13-2024 09:59 AM Submitted by on ‎03-13-2024 09:59 AM
Is there a known issue on the Power BI server today?   We have a rucurring report subscription scheduled to be sent out 9:AM EST every day. There hadn't been any changes to the semantic model / subscription settings, but there was a significant delay today (3hrs) and wanted to to know if this is a known issue.   Also got some end-user feedback that they are noticing slower performance. ... View more
Status: Accepted

Hi @lucilehan ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

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2 Comments (2 New)
khxlvin

Cannot set fixed number of rows for Slicer (New) visual - February 2024 Update

Submitted on ‎02-18-2024 10:41 AM Submitted by on ‎02-18-2024 10:41 AM
The functionality of the new slicer visual appears to be malfunctioning in the latest February 2024 update. The ability to set a fixed number of rows for display has been replaced with a maximum row setting which is not what we expect. The slicer will justify to the bottom if the number of rows is less than the maximum set in Format. This does not align to our current report specifications unfortunately. Is it possible to bring back the option to set a fixed number of rows instead of the maximum? ... View more
Status: Accepted

Hi @khxlvin ,

 

We have reported this issue and submitted it to the product team.
They have been aware of the issue and the engineers will do their best to resolve it. I will update here if there is any progress, so please be patient. 

 

Best regards.
Community Support Team_ Caitlyn

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4 Comments (4 New)
PVO3

Power BI Desktop freezes 10 times a day

Submitted on ‎12-28-2021 05:50 AM Submitted by Impactful Individual on ‎12-28-2021 05:50 AM
Hi all,   I'll try to explain the issue I'm having.  Power BI runs fine, until a random moment. Perhapse I change something in a visual or a measure, but then all my visuals start to refresh and in 90% of the time they don't recover at all and Power BI simply freezes. Sometimes I even have to do a hard reboot. The changes I'm making are very small.   I sometimes I have the idea it has something to do with IntelliSense and/or Microsoft Edge Webview2. Yesterday I was typing a DAX syntax and by pressing tab, it took the suggested function. Every single time I did this, Power BI desktop frooze. Also, sometimes it generates multiple Webview2 processen (screenshot).    It's pretty much impossible to work at the moment. Using the most recent PBI December 2021 desktop update. Is there a fix for this? ... View more
Status: Accepted

Hi All,

According to my research, a similar issue has been reported internally, so stay tuned. ICM: 279388210

 

In the latest update of this ICM, the engineers have found the issue is related to the WebView2 browser crashing and are working to find the root cause of this issue.

 

I will update here once I get any information.

 

But if you want to get a solution for this kind of desktop problem based on your specific situation as soon as possible, I suggest you to open a support ticket to get the direct help from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

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122 Comments (122 New)
GregMarbais

Data Load Failures and Reports Spinning

Submitted on ‎02-23-2022 06:36 AM Submitted by Advocate V on ‎02-23-2022 06:36 AM
Ever since about 6am Eastern today, my dataset refreshes have been failing and the reports are just spinning - no errors, just spinning like it's trying to load the data. ... View more
Status: Accepted

Hi,

There is a Service Outage/Degradation mentioned on the support page of the Power BI, so stay tuned:

vrobertqmsft_0-1645668599972.png

 

https://powerbi.microsoft.com/en-us/support/

 

I will update here once I get any information.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

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67 Comments (67 New)
Ian_Altis

Power BI Template not saving all properties

Submitted on ‎06-15-2023 07:24 AM Submitted by Advocate III on ‎06-15-2023 07:24 AM
I have noticed today (June 2023 version) that some measures, relationships and sort by columns are not being saved to the PBIT file.  I have tried several times and ased a colleague to do the same and we get the same results. ... View more
Status: Accepted

Hi @all,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue.

 

This issue has been addressed and will be available in the next release of Desktop. No clearly ETA for now.

I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

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25 Comments (25 New)
ashleyfiore

Visual layering and sizing seems to be skewed

Submitted on ‎03-10-2023 06:37 AM Submitted by Advocate III on ‎03-10-2023 06:37 AM
Visuals are not maintaining layering orders and text is not maintaining sizing. ... View more
Status: Accepted

Hi @all,

 

We have reported this issue and submitted it to the product team.
They have been aware of the issue and the engineers will do their best to resolve it. I will update here if there is any progress, so please be patient. 

 

Update:

This issue will be fixed in a future release of Power BI . There is no clear ETA at this time. Sorry for the inconvenience.

 

Best regards.
Community Support Team_ Caitlyn

 

 

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25 Comments (25 New)
Adescrit

Repeated Prompts to Sign In

Submitted on ‎07-04-2023 02:32 AM Submitted by Impactful Individual on ‎07-04-2023 02:32 AM
For the last two days, I'm repeatedly presented with the following message in Power BI desktop asking me to sign in, even though I am already signed in. I am signed in to Power BI desktop to a "Work or School account" that is different to own my organisational account. As I'm a consultant I often work in multiple accounts per day and am rarely logged into my own organisational account.   If I click on "Work or school account" (the bottom option), and then sign into an account, I will be signed into Power BI Desktop but the message prompting me to sign in will re-appear. If I click on the "X" to close the message, it will re-appear. If I do this 7 or 8 times the message prompting me to sign in will finally disappear. However when I move to a new Power BI Desktop window (a different pbix file) the issue will repeat. I'm prompted to sign in, even though I already am signed in, and I need to click on the "X" 7 or 8 times.   My colleagues have reported experiencing a similar issue / bug.   ... View more
Status: Accepted

Hi  all,

 

There has been internal feedback from engineers about this issue and it will be fixed in a future release, no definite ETA at this time.

 

Best regards.
Community Support Team_Caitlyn

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16 Comments (16 New)
cassidy

Bug: Excel Power BI Datasets is showing Blank pane to Users

Submitted on ‎04-27-2023 11:35 AM Submitted by Power Participant on ‎04-27-2023 11:35 AM
Starting around 4/21, users across multiple tenants started see a blank white pane when trying to choose a Power BI Dataset in Excel.   ... View more
Status: Accepted

Hi @cassidy ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

 

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30 Comments (30 New)
shabeer

Dataset refresh error on Service

Submitted on ‎07-06-2023 01:16 AM Submitted by on ‎07-06-2023 01:16 AM
Hello Team,   My Power Bi dataset is not getting refreshed from yesterday. I have found out the issue is with Dataset that contains the Power Bi Dataflow (Legacy) connection sources.   It is throwing the error as "Access token has expired, resubmit with a new access token.". However, there is no issue when we go ahead with Power Bi desktop refresh.   The issue is not only with one dataset. The issue reasons are changing time to time. The same datasets were OKAY till yesterday evening GST.   Attaching the error messages for your reference.           Best Rag, Shabeer M P ... View more
Status: Accepted

Hi @shabeer 

It’s a known issue . The engineers are actively working on this issue and I will come back with an update if there is any progress.

 

Best Regards,
Community Support Team _ Ailsa Tao

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26 Comments (26 New)
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