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dashboard embed html won't refresh

Already reported in the form, and I read multiple messages about people facing the same problem.
https://community.powerbi.com/t5/Service/publish-to-web-won-t-refresh/td-p/135110

 

For a report I used the Publish to web option, embedded the report in a webpage, and at first all worked fine, the report was updated after a scheduled refresh, so we decideded to roll it out the the main monitor.

But now the report doesn't update anymore. The data refreshes fine, but the embedded report keeps showing old data.
There is a slicer in the report, and when I use that slicer to select something, new data is shown, but when I select back the previous selected item, old data is shown again.


This same behaviour is reported for the embed in Sharepoint option.
http://community.powerbi.com/t5/Service/Sharepoint-Report-Refresh/m-p/138602#M20548

 

I use Chrome as browser, but IE has the same behaviour.

 

I hope this can be fixed soon, because now we have to update the screens manually every day..

Status: Delivered
Comments
v-haibl-msft
Employee

@Jordi

 

I can repro the same issue as you. I’ve reported it internally to Power BI Team: CRI 33615073
I’ll post here once I get any update about it.

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Status changed to: Accepted
 
v-haibl-msft
Employee

@Jordi

 

I've got response from the Product Team.

 

The behavior is by design. The users can use an URL parameter refresh with reload interval specified in minutes, e.g.: https://app.powerbi.com/view?r=<embedcode>&refresh=5

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Status changed to: Delivered
 
Jordi
Advocate I

Even with the parameter the issue persist.

 

Perhaps the issue is in the slicer, because as I mentioned in my first post, when I change the selection in the slicer, I get to see the most recent data, but when I slect back the previous item, the old data is shown.

 

Jordi
Advocate I

Updated the report, and now all my reports are refreshing, also the one with slicers.

Case closed I guess.