WebView2 process failed - multiple crashes daily

[austin3120]

I've seen this issue multiple times per day since installing the February 2022 update. I has a similar issue prior to the Februaury release, but in those instances Power BI crashed without error information. Please see below:

Feedback Type:
Frown (Error)

Timestamp:
2022-03-17T12:43:44.3014097Z

Local Time:
2022-03-17T06:43:44.3014097-06:00

Session ID:
fad2997f-45fb-4031-b614-d11996a35da2

Release:
February 2022

Product Version:
2.102.845.0 (22.02) (x64)

Stack Trace:
Microsoft.PowerBI.Client.Windows.WebView2.WebView2ProcessCrashException
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.OnWebViewProcessFailed(Object sender, CoreWebView2ProcessFailedEventArgs args)

Browser Name:
ExplorationBrowser

Browser Source:
https://ms-pbi.pbi.microsoft.com/pbi/Web/Views/ReportView.htm

Browser ExitCode:
1

Browser Crash Reason:
Unexpected

Browser Crash Kind:
BrowserProcessExited

Browser Process Description:

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.102.845.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper","Error":"Microsoft.PowerBI.Client.Windows.WebView2.WebView2ProcessCrashException - WebView2 Process Failed: ExplorationBrowser, Source:https://ms-pbi.pbi.microsoft.com/pbi/Web/Views/ReportView.htm ExitCode:1 Reason:Unexpected ProcessFailedKind:BrowserProcessExited ProcessDescription:","MethodDef":"OnWebViewProcessFailed","ErrorOffset":"125"}

OS Version:
Microsoft Windows NT 10.0.19044.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528372]

Peak Virtual Memory:
60 GB

Private Memory:
1.19 GB

Peak Working Set:
1.57 GB

IE Version:
11.789.19041.0

User ID:
b057a14b-e270-49e9-bb11-5254cab1ecb8

Workbook Package Info:
1* - en-US, Query Groups: 15, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_dataPointLassoSelect
PBI_enableWebView2
PBI_sparklines
PBI_scorecardVisual

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips
PQ_WebView2Connector
PBI_mobileAuthoringFormattingUI
PBI_useModernFormatPane

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

[v-xiaoyan-msft]

Hi @austin3120 ,

This issue has been submitted internally with ICM 285128465

The product team will be investigating this issue and once any updates are available, I will sync the information for you here.

Also you may refer to this to see if it helps.

Best Regards,
Community Support Team _ Caitlyn

[pb1051]

I have a file that was using all my RAM and CPU after updating and the error was always related with WebView 2 as well.