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Visualization Data Not Populating on PBI Service

Recently, Some of my reports on the PBI service stopped populating data on some visualizations (or all viz's depending on the report). 

 

Example:

From Power BI DesktopFrom Power BI DesktopFrom PBI ServiceFrom PBI Service

 

I've cleared all filters and still have this same result. 

 

When I hit reset to default, the data populates for a half second then disappears again.

 

If I republish, the data appears. It will disappear within the hour.

 

Any thoughts?

Status: New
Comments
richwolff
Regular Visitor

Recently, Some of my reports on the PBI service stopped populating data on some visualizations (or all viz's depending on the report). 

 

Example:

From Power BI DesktopFrom Power BI DesktopFrom PBI ServiceFrom PBI Service

 

I've cleared all filters and still have this same result. 

 

When I hit reset to default, the data populates for a half second then disappears again.

 

If I republish, the data appears. It will disappear within the hour.

 

Any thoughts?

v-qiuyu-msft
Community Support

Hi @richwolff

 

When you change filters in Power BI service, please click on the Refresh button in report page to see if the chart data will display. 

 

Best Regards,
Qiuyun Yu 

richwolff
Regular Visitor

No luck - It seems as data just isn't populating in certain circumstances.

v-qiuyu-msft
Community Support

Hi @richwolff

 

I would suggest you create a support ticket to get dedicated help. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu