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Visual table scrolling not working in Firefox

Whenever the visual is a table that has many entries I'm not able to scroll with the mouse wheel or the keyboard on Firefox.

 

I'm currently using Firefox Quantum 62.0.3 (64-bit) and the version of Power BI Javascript client is 2.6.5 (also tested 2.5.0 and 2.4.7).

 

I would also like to show the scrollbar (which is not shown) whenever there are more records on the table than can be shown on the iframe.

Status: Accepted
Comments
v-qiuyu-msft
Community Support

Hi @Anonymous,

 

Based on my test, we can scroll with the mouse wheel in Firefox version 63.0. Please update the FireFox browser to the latest version 63.0 (64-bit). 

 

But there is one issue that there will have duplicated scroll bars in the table visual when we update the Firefox to the latest version. I have report this issue internally: CRI 89387049. Will update here once I get any information. 

 

Best Regards,
Qiuyun Yu 

v-qiuyu-msft
Community Support
Status changed to: Accepted
 
v-qiuyu-msft
Community Support

Hi @Anonymous,

 

I got information internally for duplicate scrollbar issue: 

 

This is a change with Firefox v63 update.

I verified Firefox 62 renders the visuals as intended.

We have a bug tracking this issue.

 

Best Regards,
Qiuyun Yu 

Anonymous
Not applicable

Hi @v-qiuyu-msft

 

Do you will release an update of Power BI to solve this problem?

 

All our Company use Firefox with more than 100 users in Power BI on line and the double scrollbar is really annoying

 

Thanks a lot

 

Zeno

 

v-qiuyu-msft
Community Support

Hi @Anonymous,

 

I'm consulting PG team internally, will update here once I get any new information. 

 

Best Regards,
Qiuyun Yu 

Anonymous
Not applicable

Thank you @v-qiuyu-msft , because as you can see in the pictures it's really a mess...

 

View Power BI.png

 

Best regards

 

Zeno

Anonymous
Not applicable

Hey @v-qiuyu-msft

 

Thank you for your responses!

 

I hope this issue gets solved soon.

 

Kind regards,

 

Erbene Castro

v-qiuyu-msft
Community Support

Hi all, 

 

I got information that there is no ETA currently, will update to you once I get new information. Smiley Happy

 

You can consider downgrading Firefox to version 62, but please note we can't scroll via mouse wheel in this version as @Anonymous reported originally. 

 

Best Regards,
Qiuyun Yu 

Anonymous
Not applicable

HI @v-qiuyu-msft

 

Any news about this issue?

 

Many thnaks

 

Best regards

 

Zeno

v-qiuyu-msft
Community Support

Hi all, 

 

Fix will be deployed on 12/07. 

 

We are using an experimental CSS attribute for Firefox, it requires a user settings.

 

1. In Firefox, type about:config in address bar
2. Accept the warning

11.png


3. Type layout.css.scrollbar-width.enabled in the search bar
4. Double click on the line to enable it

 

Best Regards,
Qiuyun Yu