cancel
Showing results for 
Search instead for 
Did you mean: 

Users outside organization can't access reports from dashboard tiles

After the new report level permission was introduced, users outside our organization who usually were able to access reports from dashboard tiles, are getting blank pages when clicking on the tiles. Noting that they can actually access the dashboard and see the tiles but not the reports in the dashboard.

 

The only way for them now to access the reports, is to send links for the individual reports, which is unpractical and defeats the purpose of a dashboard.

 

Kindly look into this urgently, as all our clients are affected at the moment and has caused issues.

Status: Accepted
Comments
Visitor

I have the same problem. Help please! My clients need access to their data.

Moderator

Hi all, 

 

I have reported this issue internally: CRI 104840876. Will update here once I get any information. 

 

Best Regards,
Qiuyun Yu 

Moderator
Status changed to: Accepted
 
Moderator

Hi all, 

 

The fix will be deployed in production by 2/22. 

 

Best Regards,
Qiuyun Yu