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User unable to find PowerBI report on external tenant

User is getting the following error when attempting to access a PowerBI report on an external tenant:

RileyCarney_0-1652994292631.png

Under direct access, they are a member (Owner):

RileyCarney_1-1652994343579.png

 

They also have a PowerBI pro license on their guest account:

RileyCarney_2-1652994359675.png

 

They also have member permission to the dashboard where the report is hosted:

RileyCarney_3-1652994400094.png

 

What can be done to resolve this error?

 

Status: Delivered

Hi @RileyCarney ,

 

There are different tenant URLs for different tenants
Although you have been added as a workspace member, you still need a user from another tenant to provide you with the tenant URL, which can be found under "?" > "About Power BI" to find Tenant URLs
Then you enter their tenant URL into the address bar, so that you can access the workspace and reports of other tenants properly.

vcaitlynmstf_0-1653022728297.png

 

For more information,please refer to :Guest users who can edit and manage content 

 

Best Regards,
Community Support Team _ Caitlyn

 

 

Comments
v-caitlyn-mstf
Community Support
Status changed to: Delivered

Hi @RileyCarney ,

 

There are different tenant URLs for different tenants
Although you have been added as a workspace member, you still need a user from another tenant to provide you with the tenant URL, which can be found under "?" > "About Power BI" to find Tenant URLs
Then you enter their tenant URL into the address bar, so that you can access the workspace and reports of other tenants properly.

vcaitlynmstf_0-1653022728297.png

 

For more information,please refer to :Guest users who can edit and manage content 

 

Best Regards,
Community Support Team _ Caitlyn