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Usage metric statistics do not take mobile use

It seems the mobile use of a report is not counted as a view in the metric statitics report.

 

 

Status: Accepted
Comments
Moderator

Hi @Johan,

 

I have viewed the report in Power BI Android mobile, will check report usage metrics for this report tomorrow to see if mobile view is recorded. 

 

Best Regards,
Qiuyun Yu 

Moderator

Hi @Johan,

 

I have reported this issue internally: CRI 79013315. Will update here once I get any information. 

 

Best Regards,
Qiuyun Yu 

 

Moderator

Hi @Johan,

 

I would like to double confirm you are accessing from the mobile app and not mobile browser.

Also make sure that under setting on the mobile app "Allow Microsoft to collect anonymous usage data" option is turned on. 

 

Best Regards,
Qiuyun Yu 

Moderator
Status changed to: Accepted
 
Regular Visitor

Hi Qiuyun,

 

Yes, I'm using  the mobile app on an android phone, with the option to allow collect anonymous usage data.

 

Kind regards,

Johan