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Usage metric statistics do not take mobile use

Status: Accepted
by Johan Regular Visitor on ‎07-31-2018 07:12 AM

It seems the mobile use of a report is not counted as a view in the metric statitics report.

 

 

Status: Accepted
Comments
by Moderator v-qiuyu-msft
on ‎07-31-2018 11:12 PM

Hi @Johan,

 

I have viewed the report in Power BI Android mobile, will check report usage metrics for this report tomorrow to see if mobile view is recorded. 

 

Best Regards,
Qiuyun Yu 

by Moderator v-qiuyu-msft
on ‎08-02-2018 03:16 AM

Hi @Johan,

 

I have reported this issue internally: CRI 79013315. Will update here once I get any information. 

 

Best Regards,
Qiuyun Yu 

 

by Moderator v-qiuyu-msft
on ‎08-06-2018 07:29 PM

Hi @Johan,

 

I would like to double confirm you are accessing from the mobile app and not mobile browser.

Also make sure that under setting on the mobile app "Allow Microsoft to collect anonymous usage data" option is turned on. 

 

Best Regards,
Qiuyun Yu 

by Moderator v-qiuyu-msft
on ‎08-06-2018 07:31 PM
Status changed to: Accepted
 
by Johan Regular Visitor
on ‎08-21-2018 04:13 AM

Hi Qiuyun,

 

Yes, I'm using  the mobile app on an android phone, with the option to allow collect anonymous usage data.

 

Kind regards,

Johan